Dunkin'
In Exxon Gas Station, 5951 Queens Midtown Expy, Maspeth, New York
Summary
The business offers a variety of services including delivery and takeout but lacks dine-in options. While coffee is popular, several reviews express dissatisfaction with order accuracy and customer service. The environment is family-friendly with outdoor seating and accessibility for wheelchairs. Despite the promise of great coffee, some customers found their orders disappointing.
Pros
- family-friendly atmosphere
- wheelchair accessible
- great vegetarian options
- offers delivery
- quick takeout service
Cons
- order inaccuracies
- poor customer service
- unhygienic conditions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The establishment offers a variety of food and beverage options but has received criticism for poor service and inconsistency in fulfilling orders. Some customers noted rude behavior from staff, especially towards female patrons. Despite these issues, the business provides friendly service at times and maintains an accessible environment with various dining amenities.
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The business provides a variety of dining options and services, including breakfast to dinner meals with great coffee and desserts. However, the customer service has been reported as unprofessional and rude by multiple reviewers, leading to negative experiences such as incorrect orders, mistreatment, and poor handling of customer interactions.