Dunkin' logo

Dunkin'

(3.9)

5477-5515 Merrick Rd, Massapequa, New York

Dunkin' storefront

Summary

The Dunkin' Donuts location has mixed reviews regarding service and food quality. Customers appreciate the friendly staff and cleanliness but criticize the poor management and inconsistent product quality. The store is noted for its welcoming atmosphere and convenient accessibility.

Pros

  • friendly and courteous staff
  • clean and comfortable environment
  • good coffee offerings
  • wheelchair accessible facilities
  • offers breakfast options

Cons

  • inconsistent food quality
  • poor management oversight
  • mistakes in orders frequently

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

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The reviews present a mixed experience with this Dunkin' location. Customers appreciate the friendly staff and great coffee but express dissatisfaction with slow service and incorrect orders. The quality of donuts is seen as average compared to other bakeries.

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North Fork Doughnut Co. of Massapequa Park

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Reviews for this Dunkin' Donuts location reveal a mixed experience with some positive aspects and several significant issues. The donuts are appreciated by long-time customers, but there were complaints about staff rudeness and poor handling of customer interactions, particularly around bathroom access. Issues like unfresh munchkins and cleanliness were also noted. Despite these problems, the service is generally fast, and the environment is described as clean.

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The location offers fast service and high-quality coffee, making it a popular choice for breakfast and solo dining experiences. However, some customers have reported issues with staff responsiveness and product quality inconsistencies. Despite its convenient offerings like free parking and various seating options, there are concerns over customer service and the handling of items nearing disposal.

Dunkin' logo

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4.0

20 Broadway, Massapequa, New York

The Dunkin Donuts location offers a welcoming and clean environment with friendly staff that provides quick service. The coffee and doughnuts receive positive mentions for quality. Parking is available and ample, enhancing convenience for visitors. However, there are concerns about order accuracy at the counter. Additionally, an incident involving customer dissatisfaction due to a charge for replacement of dropped items was noted.

Dunkin' logo

Dunkin'

3.7

1000 Carmans Rd, Massapequa, New York

The reviews indicate a mixed experience at this Dunkin' Donuts location. While some customers have appreciated the fast service and cleanliness of the environment, others have faced issues with staff rudeness and long wait times for orders. Problems such as incorrect order fulfillment and additional charges for minor requests like hot water have been noted.

Dunkin' logo

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3.8

1115 Montauk Hwy, Copiague, New York

The business offers a clean and spacious environment with good service from some employees but has received complaints about poor customer interactions and inconsistencies in food preparation. While many patrons appreciate the quality of coffee and donuts, there are concerns about rude staff behavior and pricing.

Tim Hortons logo

Tim Hortons

4.3

4030 Merrick Rd, Seaford, New York

Tim Hortons offers excellent coffee and a friendly service experience with multiple positive mentions of both the quality and taste of their beverages and food items. The business model supports various service options including delivery, drive-through, and takeout, although it lacks dine-in facilities. While customers appreciate the fast service and clean environment, there are concerns about order readiness for pick-ups and limited parking availability.