Dunkin'
343 Rte 34, Park Plaza Mall, Matawan, New Jersey
Summary
The business offers a variety of services and has a generally positive atmosphere with friendly staff. However, there are some concerns about employee behavior regarding cash transactions. The establishment maintains a clean environment and provides good coffee, but improvements in customer service training could enhance the overall experience.
Pros
- excellent coffee quality
- friendly staff
- clean and modern environment
- variety of seating options
- good location
Cons
- employee misunderstanding of cash transactions
- potential wait after 11pm
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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351D Matawan Rd, Matawan, New Jersey
Reviews of this location highlight a mixed experience with friendly staff and good coffee but significant service issues. Some patrons report slow service and incomplete orders even when the establishment is not busy. There are concerns about order accuracy and customer service attitudes, though some improvements have been noted with new staff. The presence of family-owned elements is suggested by personalized service. Despite being equipped for various service types, operational efficiency remains inconsistent.
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The donut shop is highly praised for its exceptional and unique flavors, with customers consistently noting the quality of the product. The friendly staff and clean environment enhance the overall experience. While some appreciate the in-store service options like dine-in, others highlight convenient delivery services.
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The location receives criticism for poor service and food quality issues across multiple visits. Customers report rude staff, incorrect orders, long wait times, and significant hygiene concerns affecting the taste of food items. Despite these drawbacks, some highlight positives such as good coffee and a clean environment. The establishment offers various services but has faced challenges in managing customer experience efficiently.
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The business offers excellent coffee and comfort food, with good service and a casual atmosphere. It provides various dining options throughout the day, including breakfast and lunch, and is family-friendly. Accessibility features include a wheelchair-accessible entrance and seating. Despite these positives, some customers have noted inconsistencies in food quality and staff attitudes.
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The establishment offers great service and a variety of dining options including breakfast and lunch with both dine-in and takeout services available. Customers appreciate the friendly staff and fresh donuts but have experienced inconsistent service speed and rude management at the drive-thru. The location is family-friendly, casual, and accessible.
Dunkin'
1029 NJ-34, Aberdeen Township, New Jersey
The Dunkin' location offers a consistently clean and welcoming atmosphere with friendly staff who enhance the customer experience. Customers enjoy hot food served promptly, making it convenient for those in a rush. The coffee and diverse menu receive positive mentions, although there are issues with some food items being prepared poorly. Confusion at ordering lines is noted as an area needing improvement.