Dunkin' logo

Dunkin'

(4.1)

5 Waltham St, Maynard, Massachusetts

Dunkin' storefront

Summary

Customers appreciate the welcoming and friendly staff at this Dunkin' location, with specific praise for employees like Lisa and Arianna. However, there are consistent complaints about order inaccuracies, particularly with coffee orders, and dissatisfaction with service during busy periods, such as when mobile orders are not ready promptly. The overall atmosphere is casual and family-friendly, which aligns well with its popular offerings like breakfast and coffee.

Pros

  • welcoming staff
  • friendly environment
  • good employee performance
  • popular for breakfast
  • casual atmosphere

Cons

  • order inaccuracies
  • service delays
  • inconsistent service quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Parking
Wheelchair Accessible
Chain Location

Hours

monday4:30AM-7PM
tuesday4:30AM-7PM
wednesday4:30AM-7PM
thursday4:30AM-7PM
friday4:30AM-8PM
saturday5AM-8PM
sunday5AM-7PM

Location

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Dunkin' logo

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4.2

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The Dunkin' Donuts location offers fast and friendly service with a clean environment. However, some customers report issues with order accuracy and unprofessional encounters. Prices have been noted to fluctuate more than at other locations. The shop provides various dining options including coffee and breakfast items.

Dunkin' logo

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3.9

100 Powdermill Rd, Powder Mill Cir, Acton, Massachusetts

The reviews for this Dunkin' Donuts location highlight a mix of positive and negative experiences. Customers appreciate the fast and friendly service, especially from standout employees like Brooke, who consistently delivers excellent coffee. The environment is noted as clean and spacious, making it suitable for meetings or solo dining. However, there are concerns about impolite staff at times, uncooked muffins, and a sandwich station with poor customer service. Some reviews mention the need for operational improvements.

Dunkin' logo

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4.1

212 Main St, Acton, Massachusetts

The Dunkin' location is praised for its exceptional service and friendly staff, drawing comparisons to Starbucks. Customers enjoy the fresh donuts and consistently rich coffee. However, some issues with order accuracy have been noted. The environment is family-friendly and offers various dining options, including breakfast and lunch, alongside amenities like free parking and Wi-Fi.

Dunkin' logo

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3.9

315 Main St, Acton, Massachusetts

Dunkin' is praised for its clean environment and exceptional service during peak times, especially noted on Christmas Eve. However, the coffee quality is inconsistent, with some customers reporting it as poor. The location benefits from ample seating and a family-friendly atmosphere.

Dunkin' logo

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4.1

1191 Main St, West Concord, Massachusetts

The Dunkin' Donuts location receives mixed feedback from customers. Positive remarks highlight friendly and hard-working staff, clean environment, and consistent offerings of comfort foods like the maple bacon sandwich. However, negative reviews focus on poor service accuracy, perceived favoritism towards regulars, and excessively hot coffee. Despite these issues, the establishment maintains a range of services including dine-in, takeout, and delivery options.

Dunkin' logo

Dunkin'

4.2

In Mobil Gas Station, 44 Great Rd, Acton, Massachusetts

Dunkin' Donuts offers a mix of positive and negative experiences based on customer feedback. Customers appreciate the donuts and the availability of vegetarian options, along with good accessibility features for those who use wheelchairs. However, some reviewers have noted issues such as lackluster service and high prices. The establishment also has convenient access options like delivery and curbside pickup.

Dunkin' logo

Dunkin'

4.6

794 Elm St, Concord, Massachusetts

The new Dunkin' Donuts location offers a welcoming and modern environment with friendly service. It stands out for its great coffee and breakfast options, making it popular among tourists and those seeking solo dining experiences. While the interior is attractive, some customers noted the setup to be somewhat unconventional. The establishment provides various convenient service options including curbside pickup, delivery, takeout, and dine-in.

Honey Dew Donuts logo

Honey Dew Donuts

3.9

29 Hudson Rd, Sudbury, Massachusetts

Reviews indicate mixed experiences at Honey Dew Donuts. Customers appreciate the quality of donuts and friendly service on occasion, but many report poor customer service and inconsistent order fulfillment. The business supports food waste reduction initiatives and offers convenient service options like delivery and takeout.