Dunkin' logo

Dunkin'

(3.0)

N56W15560 Silver Spring Dr Ste A, Menomonee Falls, Wisconsin

Dunkin' storefront

Summary

The establishment offers a range of services and amenities, including outdoor seating, delivery, and drive-through options, making it accessible for various customer needs. However, the reviews highlight significant issues with employee professionalism and order accuracy, leading to customer dissatisfaction. Despite having several positives like great coffee and vegetarian options, recurring problems in service quality detract from the overall experience.

Pros

  • Great coffee
  • Outdoor seating available
  • Variety of dining times
  • Accessible facilities
  • Fast food options

Cons

  • Poor customer service
  • Order inaccuracies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday4AM-8PM

Location

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4.1

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The reviews highlight excellent customer service and a welcoming atmosphere at this location, with particular praise for the management team's friendliness and efficiency. The establishment is known for its great coffee and consistent quality of service over several years. While there have been occasional issues with staff friendliness in the past, improvements are noted with current management. Prospective customers appreciate the accessible environment and various dining options.

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3.8

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The business offers a generally positive experience with friendly service and great coffee being highlighted. However, there are notable issues with order handling and staff attitudes during certain hours. The establishment provides multiple dining options and is accessible for various needs.

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3.1

8111 W Brown Deer Rd, Milwaukee, Wisconsin

The drive-thru service has been criticized for communication issues and order inaccuracies. Many customers encountered language barriers and received incorrect orders. Despite decent coffee quality, the overall customer experience suffered due to poor attitude from staff and lack of apologies for mistakes. Some patrons expressed frustration over perceived inefficiencies and long wait times.

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Cranky Al's

4.7

6901 W North Ave, Wauwatosa, Wisconsin

Cranky's Donuts is highly praised for its great coffee and delicious donuts with a friendly staff that keeps the service efficient. However, patrons should be aware of limited parking options which can lead to some inconvenience. The establishment offers vegan choices, providing variety in their menu options.

Dunkin' logo

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2.3

249 WI-164, Sussex, Wisconsin

Dunkin' Donuts offers a pleasant experience with friendly staff and consistently good coffee quality. However, there are occasional service inconsistencies such as missing items in orders or underprepared food. The environment is family-friendly and accessible for wheelchairs, but some customers have reported high prices.