Dunkin' logo

Dunkin'

(4.0)

5234 Summit Bridge Rd, Middletown, Delaware

Dunkin' storefront

Summary

The service quality at this location seems inconsistent, with some customers reporting pleasant and friendly interactions while others experienced rude behavior from staff. The coffee is a significant point of contention; it received negative feedback for being poorly prepared on multiple occasions. Despite these issues, the drive-thru remains operational early in the morning, and amenities like free parking are available.

Pros

  • fast drive-thru service
  • friendly staff encounters
  • free parking available
  • early opening hours
  • wheelchair accessible

Cons

  • inconsistent coffee quality
  • rude customer interactions
  • poor coffee preparation

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday6AM-7PM
sunday6AM-7PM

Location

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Dunkin' logo

Dunkin'

3.9

4495 Summit Bridge Rd, Middletown, Delaware

Customers appreciate the efficient drive-thru service and enjoy breakfast options like sandwiches. However, there are issues with order accuracy and customer service at times. The coffee quality has been questioned by some customers.

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The Dunkin' Donuts location receives mixed reviews with notable strengths in coffee quality and friendly service, particularly from some employees who provide excellent customer interaction. However, discrepancies in promotional offers and order accuracy are concerning for customers. The store is praised for its fast service during weekdays but struggles with long lines on weekends.

Dunkin' logo

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4.3

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The Dunkin' location experiences mixed reviews with highlights on great coffee and service but issues with customer service consistency and menu availability at certain times. While some customers appreciated the honesty and kindness shown by staff, others faced slow service and confusion in order handling. The establishment offers various dining options and amenities, catering to a broad audience.

Dunkin' logo

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3.7

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The restaurant offers a variety of popular menu items including coffee and comfort food with convenient service options like drive-thru and delivery. However, there are concerns about product quality such as empty-filled donuts and incorrect orders. The establishment maintains a family-friendly atmosphere with good accessibility features.

Dunkin' logo

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3.9

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The reviewed Dunkin' location consistently receives negative feedback from customers regarding the quality of food and service. Complaints about incorrect orders, poor customer interactions, and unappealing taste are prevalent. Despite these issues, some positive aspects such as coffee offerings and accessible dining options are noted.