Summary
The business offers a mixed experience with some positive and negative aspects noted by customers. Customers appreciate the quick service and good coffee quality, but criticize the long lines and inconsistent staff behavior. Some specific issues include poor management and equipment problems affecting product quality.
Pros
- quick pick-up
- good coffee
- friendly employees
- casual atmosphere
- family-friendly
Cons
- long queues
- inconsistent staff behavior
- poor management
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The business offers a pleasant experience with friendly staff and clean surroundings, making it ideal for solo dining and working on laptops. However, inconsistent customer service and long wait times have been issues noted by some customers.
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The Dunkin Donuts location has mixed reviews with several recurring complaints about service accuracy and cleanliness. Some patrons appreciate the coffee quality but are dissatisfied with the slow service and hygiene standards. While there are mentions of friendly staff in the past, recent experiences suggest inconsistency in service delivery. The environment is described as casual, yet issues such as sticky floors and table cleanliness were noted. Overall, while some aspects like coffee quality stand out positively, operational inconsistencies are a significant concern.
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The Dunkin' location receives mixed reviews with some customers praising the friendly service and cleanliness while others criticize frequent order mistakes and poor quality of coffee. The business offers a variety of services including curbside pickup, delivery, dine-in, and takeout options. It is noted for its breakfast offerings and convenient amenities like Wi-Fi.