Dunkin'
Service Plaza, Garden State Pkwy MM 172, Montvale, New Jersey
Summary
The service at this establishment is generally slow and inconsistent, leading to frustration among customers due to incorrect orders and long waiting times. Despite these issues, some customers appreciate the fast service and friendly staff. The environment has been criticized for being unclean by some reviewers.
Pros
- friendly and attentive staff
- offers coffee options
- family-friendly environment
Cons
- slow service times
- incorrect orders delivered
- unhygienic conditions reported
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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128 Chestnut Ridge Rd, Montvale, New Jersey
This Dunkin' Donuts location generally receives positive feedback for its friendly service and consistent quality of coffee and breakfast items. However, some customers have experienced issues with staff behavior and order accuracy. The environment is considered clean and welcoming. Additionally, there are concerns about the reliability of the Wi-Fi service.
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The Dunkin' location receives mixed reviews with several patrons praising the friendly and fast service, cleanliness, and fresh food offerings, particularly highlighting their coffee. However, some customers report negative experiences due to rude staff and unsanitary conditions. Overall, it is popular for its convenient breakfast options and comfortable atmosphere for solo dining or working on a laptop.
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254 NJ-17, Upper Saddle River, New Jersey
The reviews reflect mixed experiences at Tim Hortons, highlighting friendly service and good coffee quality but noting issues with staffing and inconsistent product availability. Some customers had negative experiences due to staff shortages affecting food offerings. Despite these challenges, the establishment is praised for its quick beverages and welcoming environment.
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112 N Middletown Rd, Pearl River, New York
The establishment has reopened to mixed reviews with some customers appreciating the service and offerings, while others point out issues with staff behavior and disorganization. The business appears to be settling into its new opening phase, having made improvements in cleanliness and efficiency. Concerns have been raised regarding negative interactions between staff and customers, indicating a need for better training or oversight.
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775 NJ-17, Ramsey, New Jersey
The business offers a pleasant experience with efficient and friendly service, especially noted for its drive-thru convenience and mobile order efficiency. While the environment is clean and the coffee is appreciated, there's room for improvement in terms of donut variety. The location is strategic on the highway but can be hard to spot due to nearby distractions.
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15 W Allendale Ave, Allendale, New Jersey
The location offers fast and friendly service with a consistent taste that attracts travelers. The community connection is appreciated, although there was an incident involving payment issues. Overall, it is one of the best Dunkin' locations in Jersey.
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926 NJ-17, Ramsey, New Jersey
The establishment has mixed reviews, with some praising the service and others criticizing it. While certain customers appreciate the quick service and clean environment, there are repeated complaints about rude staff and incorrect orders. Issues with customer service seem to be a significant concern, impacting overall satisfaction.
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The Dunkin' Donuts location receives mixed feedback from customers. Positive comments highlight the friendly and efficient service, especially noting staff like Joey who recognizes regulars by name. The cleanliness of the store and quality of offerings are praised. However, some reviews mention poor customer service interactions and issues with parking availability. Additionally, there are complaints about food quality, such as watered-down drinks and stale items.