Dunkin' storefront

Summary

The reviews reflect a decline in quality and service following new management at this location. While the donuts are praised for their taste, other items like coffee have been criticized for inconsistency and poor flavor. The establishment offers convenient pickup options but struggles with customer satisfaction due to perceived staff indifference and food quality issues.

Pros

  • tasty donuts
  • friendly interactions
  • convenient drive-through
  • varied menu offerings

Cons

  • inconsistent coffee quality
  • indifferent service
  • stale pastries

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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Dunkin' logo

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The reviews indicate mixed experiences at the Dunkin' location in O'Fallon, IL. While some customers appreciate the friendly service and clean environment, others have faced issues with stale donuts, misleading menu availability, and unsatisfactory drinks. Concerns about pricing and product freshness are recurring themes among dissatisfied patrons.

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Daylight Donuts offers an inviting atmosphere with fast and friendly service. Customers appreciate the custom fillings for donuts, which are a highlight for many. However, there have been mixed opinions about the quality of some donuts, with concerns over freshness and authenticity of claims like filling in doughnuts. The establishment provides a variety of services including coffee, breakfast items, delivery, drive-thru, takeout, and dine-in options, all while being wheelchair accessible.