Dunkin' storefront

Summary

The Dunkin' Donuts location experiences mixed reviews regarding service and product quality. Customers appreciate the fresh donuts and good coffee but express dissatisfaction with staff behavior and operational issues during peak hours. The establishment offers a variety of service options, including drive-through and dine-in. Some customers report rude interactions with specific employees, highlighting inconsistencies in customer service. Despite these challenges, the cleanliness and atmosphere are generally well-regarded.

Pros

  • fresh donuts
  • good coffee quality
  • variety of service options
  • clean environment
  • casual atmosphere

Cons

  • rude staff behavior
  • lack of order consistency
  • chaotic during busy times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-10PM
tuesday4AM-10PM
wednesday4AM-10PM
thursday4AM-10PM
friday4AM-10PM
saturday4AM-10PM
sunday7AM-10PM

Location

Other Donut Shops Nearby

Fresh Donuts logo

Fresh Donuts

4.8

1202 Cumberland St, Lebanon, Pennsylvania

Fresh Donuts offers a variety of delicious baked goods with a focus on quality and affordability. The shop provides a casual dining experience, allowing for takeout and dine-in options. While the service can be brisk and limited seating is available, customers appreciate the friendly staff and fast service. However, some drawbacks include high prices and lack of certain amenities like delivery services or credit card acceptance for smaller purchases.

Dunkin' logo

Dunkin'

3.4

1950 Quentin Rd, Lebanon, Pennsylvania

The Dunkin' location has friendly staff and offers a variety of services including drive-through, curbside pickup, delivery, takeout, and dine-in options. However, there are recurring issues with order accuracy and availability of certain items like oat milk and donuts after noon. Customers have also expressed frustration with parking limitations and inefficiencies in the service process.

Dunkin' logo

Dunkin'

3.6

2199 Cumberland St, Lebanon, Pennsylvania

The establishment offers great coffee and desserts but is criticized for slow service and inconsistent quality of food items like coffee grounds in beverages. Several customers have experienced long wait times both at the drive-through and in the parking lot. Despite these issues, there are positives highlighted such as friendly staff and good dessert options.

Dunkin' logo

Dunkin'

3.8

2 W Penn Ave, Robesonia, Pennsylvania

The reviews highlight a mix of positive and negative experiences at this Dunkin Donuts location. Customers appreciate the quality of certain menu items like maple bacon donuts but are dissatisfied with customer service, cleanliness, and consistency in coffee quality. There's also criticism towards management behavior and staff attitude.

Dunkin' logo

Dunkin'

4.2

3672 Mountain Rd, Hamburg, Pennsylvania

The business offers a pleasant dining experience with fast and friendly service. Customers appreciate the clean environment and hot coffee quality. While the food is generally well-received, there are occasional issues with freshness. The location's convenience near major routes enhances accessibility.

Dosie Dough logo

Dosie Dough

4.7

45 S Broad St, Lititz, Pennsylvania

The coffee shop offers a friendly and efficient service with delicious food and beverages. Customers appreciate the quality of pastries and bagels, alongside reasonable prices for coffee. However, some have reported long wait times during busy periods and instances of unmet expectations in breakfast offerings due to poor preparation or overwhelmed staff. The environment is clean and welcoming, though parking can be a challenge.

Dunkin' logo

Dunkin'

3.6

2055 N Reading Rd, Denver, Pennsylvania

The business offers a variety of services and is known for its great coffee and dessert options, particularly donuts. However, there are notable issues with order accuracy, customer service, and inconsistent availability of products like donuts in the afternoon. The location has received mixed reviews regarding service efficiency and cleanliness.

Dunkin' logo

Dunkin'

3.3

1111 S State St, Ephrata, Pennsylvania

The Dunkin' Donuts location experiences mixed reviews concerning service and product quality. Customers appreciate the quick service but are frustrated with long wait times and staff unresponsiveness. Some reports highlight issues with food quality and availability, while others note problems with order fulfillment. The environment is generally clean, but there were complaints about customer service interactions.