Dunkin' logo

Dunkin'

(3.9)

4835 Immokalee Rd, Naples, Florida

Dunkin' storefront

Summary

The restaurant receives mixed reviews with several complaints about poor customer service and communication issues. Some customers faced difficulties due to language barriers and inadequate training of staff. However, the establishment offers a variety of services such as dine-in, drive-through, and delivery options. It is well-equipped for accessibility needs and provides multiple seating choices.

Pros

  • Diverse service options
  • Good accessibility features
  • Wide range of offerings

Cons

  • Poor customer service
  • Language communication issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday6AM-8PM

Location

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3.7

7775 Preserve Ln, Naples, Florida

The business offers a consistent quality of coffee and donuts with friendly service, but faces issues such as order mix-ups and unfriendly staff interactions. It provides multiple service options including drive-through and dine-in, catering to various dining needs throughout the day. The establishment is family-friendly and well-equipped for accessibility.

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4.0

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The establishment offers a variety of services including dine-in and takeout options with good coffee and breakfast items. While the environment is generally friendly and clean, some customers have experienced inconsistent service quality and rude behavior from staff. Issues include wrong orders being served, lack of courtesy during transactions, and parking difficulties.

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3.2

11671 Bonita Beach Rd SE, Bonita Springs, Florida

The establishment has mixed reviews with several complaints about order accuracy and customer service, particularly at the drive-through and counter interactions. While some customers appreciate specific employees, there are consistent issues with management and staff training. Despite these problems, the business offers various dining options and accessibility features.

Dunkin' logo

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3.7

13180 Livingston Rd, Naples, Florida

The establishment receives criticism primarily for poor quality of donuts and inadequate customer service. Multiple reviewers report receiving moldy and stale donuts with subpar frosting. Additionally, there are complaints about incorrect orders and insufficient portions of requested toppings. On the positive side, it offers a range of services including drive-through, delivery, and outdoor seating.

Trackside Donuts & Cafe logo

Trackside Donuts & Cafe

4.6

28001 Old 41 Rd #6843, Bonita Springs, Florida

Trackside Bakery is highly praised for its exceptional donuts and fritters, which are described as fresh and delicious by multiple reviewers. The bakery offers a clean environment with friendly service, making it a popular stop among locals and visitors alike. While there's ample parking, some customers suggest that the prices might be on the higher side. Although Trackside does not offer vegan or gluten-free options, its donuts have become a must-try for many.

Dunkin' logo

Dunkin'

3.8

14259 Collier Blvd, Naples, Florida

The Duncan Donuts location generally receives positive feedback for its fresh food and friendly service, particularly from the drive-thru staff. However, customer experiences vary significantly, with some employees displaying exceptional positivity while others are reported as aggressive and unprofessional. Technical issues with the speaker system and mobile ordering also detract from the convenience typically expected at this chain.

Dunkin' logo

Dunkin'

3.6

1575 Pine Ridge Rd, Naples, Florida

Reviews for Dunkin' reflect a mixed customer experience with some praising the fast service and clean environment while others criticize staff behavior and order mishaps. The ambiance is generally positive, but there are notable issues with customer interaction at times. The establishment offers a variety of services including drive-through, takeout, and dine-in options.

Dunkin' logo

Dunkin'

3.8

28155 S Tamiami Trl, Bonita Springs, Florida

The Dunkin' Donuts location has received mixed reviews primarily focusing on poor customer service and slow service speed, especially at the drive-through and in-store. Despite this, customers appreciate their coffee and tea selection. Quality control issues were noted with some food items, but overall business operations seem efficient with various available dining options.