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Summary
Customers have mixed experiences with the service and food quality at Dunkin'. Some express dissatisfaction due to slow service times, order mistakes, and inconsistent product offerings such as cold drinks and unavailable donuts. However, there are positive mentions of friendly staff and good coffee quality from specific visits.
Pros
- friendly service
- good coffee
- varied breakfast options
Cons
- slow drive-thru times
- inconsistent food quality
- order mistakes
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Thorntons
1400 Eagle View Blvd, Antioch, Tennessee
The business is praised for its friendly service and convenient offerings during the day, but experiences significant issues at night with security, customer service, and loud music. Reviews indicate that daytime visits are pleasant, while nighttime encounters can be unsafe and unpleasant due to loitering, soliciting, and poor employee attentiveness. There were also concerns about safety leading to tragic incidents.
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Thorntons
3500 Murfreesboro Pike, Antioch, Tennessee
The business offers a variety of snacks and beverages but has issues with employee integrity and inconsistent service hours. Customers appreciate the selection and pricing but face challenges like missing product charges and inaccurate gas pump authorizations. While there are some conveniences, such as free parking and credit card acceptance, several operational improvements are needed.
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Dunkin'
5306 Cane Ridge Rd, Antioch, Tennessee
The business offers a range of services including dine-in, drive-through, and delivery, with an emphasis on coffee and breakfast options. Reviews indicate mixed experiences, highlighting good food quality but poor customer service in some instances. The store environment is noted as clean by some customers while others criticize the lack of cleanliness.
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Dunkin'
326 Harding Pl, Nashville, Tennessee
The business receives mixed feedback regarding service and product quality. While customers appreciate the coffee and seating environment, there are significant complaints about slow drive-through service, incorrect orders, and high prices. The location appears to handle busy periods poorly, leading to long wait times.
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Thorntons
13010 Old Hickory Blvd, Antioch, Tennessee
The business appears to have a mixed reputation among its patrons. While it offers a variety of amenities such as diesel gas and an ATM, customers express dissatisfaction with the maintenance and cleanliness of facilities. Parking is another issue, with complaints about long-term parking by trucks leading to conflicts. Additionally, service delays are mentioned due to understaffing or equipment unavailability.
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Dunkin'
847 Briley Pkwy, Nashville, Tennessee
The establishment offers a pleasant atmosphere and delicious donuts, with fast service that is generally friendly. However, there are occasional lapses in customer service quality, such as unattended drive-thru interactions and limited accessibility when needed. Despite being busy at times, it serves a variety of options including breakfast items and coffee.
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Thorntons
714 Stewarts Ferry Pike, Nashville, Tennessee
Thorntons is a convenient store offering a variety of items including gas and groceries. The staff are generally friendly but the location suffers from cleanliness issues and inconsistent service hours. It has free parking, but high prices for certain products like bottled drinks have been noted.
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Donut Connection
895 Murfreesboro Pike, Nashville, Tennessee
Donut Connection offers a variety of delicious donuts and breakfast items like Philly steak croissants, though some customers have had issues with stale or incorrect products. The service is convenient through drive-thru, takeout, dine-in, and delivery options, supported by a friendly and fast staff in a clean environment. However, the experience can be inconsistent, and prices are perceived as high. Overall, it's a small business that provides good coffee and breakfast items but lacks vegan or gluten-free options.