Dunkin' logo

Dunkin'

(3.9)

260 Chestnut St, Needham, Massachusetts

Dunkin' storefront

Summary

The business experiences mixed reviews with some customers appreciating the friendly and kind staff, while others criticize poor service and lack of attention to orders. There are concerns about employee behavior and language barriers affecting order accuracy. The environment remains accessible and clean, but operational issues such as charging before completing an order are noted.

Pros

  • Friendly staff interactions
  • Clean environment
  • Casual atmosphere
  • Accessible facilities
  • Quality coffee

Cons

  • Unresponsive employees
  • Language barriers
  • Premature billing

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

monday4:30AM-7PM
tuesday4:30AM-7PM
wednesday4:30AM-7PM
thursday4:30AM-7PM
friday4:30AM-7PM
saturday4:30AM-7PM
sunday4:30AM-7PM

Location

Other Donut Shops Nearby

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3.8

1203 Highland Ave, Needham, Massachusetts

The establishment offers a casual dining experience with clean premises and friendly service, though it struggles with slow service times and inconsistent order accuracy. While some customers appreciate the cleanliness and fast service on occasion, others report negative interactions with staff, particularly when high volumes of orders are placed. The business provides various seating options and is family-friendly.

Dunkin' logo

Dunkin'

3.5

399 Great Plain Ave, Needham, Massachusetts

The business is known for its fast and friendly service with a clean environment. However, there are concerns about food quality and slow service due to staff being overworked. The location offers a variety of services including delivery and dine-in options.

Dunkin' logo

Dunkin'

4.1

138 Needham St, Newton, Massachusetts

This Dunkin Donuts location offers a welcoming atmosphere with efficient service and delicious food options. Customers appreciate the friendly staff and quick service despite some limitations like no drive-thru availability. The establishment provides various dining options including dine-in and takeout, with a focus on breakfast items and coffee.

Dunkin' logo

Dunkin'

4.0

14 Dedham St, Dover, Massachusetts

The reviewed Dunkin' Donuts location offers a mixed experience with some strong positives and notable negatives. Customers appreciate the friendly service and picturesque outdoor seating but find some food items lack freshness. There are mentions of rude staff in certain instances, though overall, service quality appears to vary by location.

Dunkin' logo

Dunkin'

3.7

277 Linden St, Wellesley, Massachusetts

The establishment offers a casual atmosphere with friendly service and good donuts. Customers appreciate the quick service and decent drinks but have encountered issues like incorrect orders and hidden pricing in certain menu items. Despite offering a variety of dining options from breakfast to dessert, there are complaints about quality control and customer experience.

Dunkin' logo

Dunkin'

4.0

940 Boylston St, Newton, Massachusetts

The Dunkin' location receives mixed reviews focusing on service quality and staff friendliness. Some customers have experienced issues with order accuracy and cleanliness, whereas others praise the improved customer service and friendly atmosphere. The coffee is generally well-regarded, but there are mentions of inconsistent service during busy periods.

Dunkin' logo

Dunkin'

3.9

1435-1445 VFW Pkwy, West Roxbury, Massachusetts

The coffee shop offers a welcoming atmosphere with friendly service and clean environment. However, customers have noted inconsistencies in the quality of drinks prepared. While the establishment provides several dining options including breakfast, lunch, dinner, and dessert, some patrons find the staff's attitude lacking at times. The location has ample parking facilities, but prices are perceived as high by some visitors.

Dunkin' logo

Dunkin'

4.1

12 Washington St, Wellesley, Massachusetts

The business offers a friendly and fast service with clean surroundings, though it has some limitations in comfort and pricing. The store seems to focus more on mobile orders and lacks ample seating options, which might affect the dine-in experience negatively. Despite these drawbacks, the staff's dedication to customer service is commendable.