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Dunkin'
260 Chestnut St, Needham, Massachusetts
Phone: +1 781-453-0289
Website: locations.dunkindonuts.com
Summary
The business experiences mixed reviews with some customers appreciating the friendly and kind staff, while others criticize poor service and lack of attention to orders. There are concerns about employee behavior and language barriers affecting order accuracy. The environment remains accessible and clean, but operational issues such as charging before completing an order are noted.
Pros
- Friendly staff interactions
- Clean environment
- Casual atmosphere
- Accessible facilities
- Quality coffee
Cons
- Unresponsive employees
- Language barriers
- Premature billing
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1203 Highland Ave, Needham, Massachusetts
The establishment offers a casual dining experience with clean premises and friendly service, though it struggles with slow service times and inconsistent order accuracy. While some customers appreciate the cleanliness and fast service on occasion, others report negative interactions with staff, particularly when high volumes of orders are placed. The business provides various seating options and is family-friendly.
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Dunkin'
399 Great Plain Ave, Needham, Massachusetts
The business is known for its fast and friendly service with a clean environment. However, there are concerns about food quality and slow service due to staff being overworked. The location offers a variety of services including delivery and dine-in options.
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Dunkin'
138 Needham St, Newton, Massachusetts
This Dunkin Donuts location offers a welcoming atmosphere with efficient service and delicious food options. Customers appreciate the friendly staff and quick service despite some limitations like no drive-thru availability. The establishment provides various dining options including dine-in and takeout, with a focus on breakfast items and coffee.
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Dunkin'
14 Dedham St, Dover, Massachusetts
The reviewed Dunkin' Donuts location offers a mixed experience with some strong positives and notable negatives. Customers appreciate the friendly service and picturesque outdoor seating but find some food items lack freshness. There are mentions of rude staff in certain instances, though overall, service quality appears to vary by location.
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Dunkin'
277 Linden St, Wellesley, Massachusetts
The establishment offers a casual atmosphere with friendly service and good donuts. Customers appreciate the quick service and decent drinks but have encountered issues like incorrect orders and hidden pricing in certain menu items. Despite offering a variety of dining options from breakfast to dessert, there are complaints about quality control and customer experience.
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Dunkin'
940 Boylston St, Newton, Massachusetts
The Dunkin' location receives mixed reviews focusing on service quality and staff friendliness. Some customers have experienced issues with order accuracy and cleanliness, whereas others praise the improved customer service and friendly atmosphere. The coffee is generally well-regarded, but there are mentions of inconsistent service during busy periods.
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Dunkin'
1435-1445 VFW Pkwy, West Roxbury, Massachusetts
The coffee shop offers a welcoming atmosphere with friendly service and clean environment. However, customers have noted inconsistencies in the quality of drinks prepared. While the establishment provides several dining options including breakfast, lunch, dinner, and dessert, some patrons find the staff's attitude lacking at times. The location has ample parking facilities, but prices are perceived as high by some visitors.
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Dunkin'
12 Washington St, Wellesley, Massachusetts
The business offers a friendly and fast service with clean surroundings, though it has some limitations in comfort and pricing. The store seems to focus more on mobile orders and lacks ample seating options, which might affect the dine-in experience negatively. Despite these drawbacks, the staff's dedication to customer service is commendable.