Dunkin'
1255 Springfield Ave, New Providence, New Jersey
Summary
The reviews for this Dunkin' Donuts location highlight a mix of positive and negative experiences. Some customers appreciate the friendly staff and quality products like coffee, while others have encountered poor service and rude behavior from management. Issues such as incorrect orders and lack of attention to customer needs are noted, impacting overall satisfaction.
Pros
- friendly staff
- quality coffee
- clean atmosphere
- convenient location
- variety of offerings
Cons
- rude management
- incorrect orders
- poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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545 Morris Ave, Summit, New Jersey
The establishment offers great coffee and fresh donuts with friendly service, although it faces challenges such as occasional sanitary issues and slow app-based order processing. The staff is attentive but may be overwhelmed during peak times.
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384 Springfield Ave, Berkeley Heights, New Jersey
The establishment is noted for its welcoming staff and clean environment, which adds to a positive dining experience. The coffee quality has been criticized for being burnt on occasion. There are concerns about the freshness of donuts, with some customers experiencing an unpleasant aftertaste. The place seems to be popular for breakfast and lunch, often busy, but it efficiently handles crowds.
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The business offers a mix of positive and negative experiences. While customers appreciate the fast and friendly service, good food quality, and clean environment in some visits, others have faced rude staff interactions and high prices. Inconsistencies in service quality are evident across different locations.
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118 Main St, Chatham, New Jersey
Dunkin' Donuts offers a cozy and clean environment with excellent coffee and donuts, drawing customers for their comfort food options. However, service can be inconsistent, sometimes resulting in order errors and rude interactions. The restaurant provides multiple service options and accommodates various dietary preferences.
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Customers generally appreciate the friendly and welcoming service at this establishment, which contributes positively to their experience. However, there are some inconsistencies in service quality and operational hours that cause dissatisfaction among some patrons. The environment is typically clean and family-friendly, although there are occasional lapses in attention to accessibility features.
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The business offers a mixed experience with strong points in coffee quality and staff friendliness for regular customers, but faces significant criticism regarding customer service and cleanliness. Some patrons feel unwelcome and encounter rude interactions. Recent changes have led to dissatisfaction among long-term customers.
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The Dunkin Donuts on 22 offers a family-like atmosphere with friendly staff and fast service, although experiences can be inconsistent. Some customers appreciate the coffee quality but have reported issues like incorrect orders and poor customer service handling of complaints. The environment is clean, catering to solo dining and providing a variety of seating options.
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227 Main St, Madison, New Jersey
The establishment offers a mixed experience with some positive aspects like cleanliness and friendly service but faces issues primarily due to recent management changes. Customers appreciate the welcoming atmosphere in other locations; however, problems at this location include rude staff, operational inefficiencies, and quality control issues with food items.