Summary
The reviews indicate a significant decline in food quality and customer service at this location, with specific complaints about the taste of donuts and coffee. While the staff has been described as rude and uncooperative, especially regarding special orders and refunds, some services like curbside pickup and delivery are available. The environment is casual and family-friendly, yet customers have encountered poor service experiences.
Pros
- curbside pickup available
- delivery service offered
- casual dining atmosphere
- family-friendly environment
Cons
- rude customer service
- poor food quality
- incorrect orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Krispy Kreme
994 6th Ave, New York, New York
Customers appreciate the delightful doughnuts and efficient service at this location. The welcoming staff adds to a positive experience, though some encounters have been less than warm. While praised for its convenient and casual environment, parking can be challenging despite on-site options. The establishment offers takeout and dine-in services with diverse offerings including coffee and breakfast items.
Dunkin'
42 W 39th St #52, New York, New York
The Dunkin location offers consistently excellent service with a cheerful staff that remembers orders and maintains a clean environment. Customers appreciate the well-behaved workers and good seating space, but there are occasional misunderstandings in order taking. The store provides various dining options from breakfast to dinner and has several amenities like Wi-Fi.
Dunkin'
1369 Broadway, New York, New York
The establishment receives mixed reviews, with some customers appreciating the coffee and quick service, while others criticize high prices and poor customer interactions. The environment has been noted for its improvements post-remodeling but still faces issues like limited food freshness. Despite these challenges, there is a general satisfaction with the availability of vegetarian options.
Dunkin'
48 W 37th St # 56, New York, New York
The business offers a friendly and attentive staff with good coffee quality noted by several reviewers, making it an excellent choice for quick visits. The environment is clean and casual, ideal for solo dining or meeting friends. However, some reviews point to slow service during peak hours and confusion about menu items due to staff shortages.
Dunkin'
153 W 36th St., New York, New York
The reviews reflect a mixed experience at this Dunkin’ Donuts location. Customers appreciate the hot chocolate and fresh food offerings but criticize slow service and cleanliness issues. The store provides a range of services including dine-in and delivery, yet there are concerns about order accuracy.
Dunkin'
210 W 38th St, New York, New York
The establishment offers fast service and a variety of breakfast options, appreciated by solo diners and families. While it provides a casual atmosphere with amenities like Wi-Fi, some customers noted high prices and limited donut selection as drawbacks. Concerns about the quality of coffee on specific occasions were also highlighted.
Dunkin'
155 W 35th St, New York, New York
The establishment offers a welcoming environment with fast service and cleanliness being notable positives. Coffee is a highlight, though there have been issues with order accuracy and employee behavior. While some patrons appreciate the friendly staff, others report rudeness and slow service during peak times.
Dunkin'
376 5th Ave, New York, New York
The reviews indicate a mixed experience at this Dunkin Donuts location. Customers appreciate the friendly service and clean environment, but there are issues with pricing and equipment reliability. The coffee quality was criticized, and some customers experienced billing discrepancies.