Summary
Dunkin' Donuts receives mixed reviews with praise for their coffee and donut quality, along with fast service. However, customer service issues are highlighted, including order mix-ups and rude staff interactions. The cleanliness of the stores is consistently noted as a positive aspect.
Pros
- high-quality donuts
- fast service
- clean environment
- friendly staff on occasion
- spacious seating
Cons
- rude customer service
- order mistakes
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
712 3rd Ave, New York, New York
The establishment offers a variety of dining options and has some positive aspects like great coffee and friendly service from certain staff members. However, customer experiences highlight significant issues with service speed, order accuracy, and professionalism among the staff. The environment is casual and family-friendly but suffers from disorganization and long wait times.
Dunkin'
800 2nd Ave, New York, New York
The establishment offers fast and friendly service with great coffee and breakfast options, creating a welcoming atmosphere. However, some customers reported poor customer service experiences and limited menu customization. The location is praised for its natural lighting and variety of offerings, though not all products are always available.
Dunkin'
471 Lexington Ave, New York, New York
The Dunkin' location has received mixed feedback from customers. Several reviews point out issues with service accuracy and the physical environment. However, there are positive mentions of coffee quality and some customer-friendly offerings like curbside pickup.
Dunkin'
875 3rd Ave, New York, New York
Dunkin' Donuts at 875 3rd Avenue offers a clean environment with friendly service and a variety of selections including coffee and donuts. While some customers appreciate the quick service and atmosphere, others have expressed dissatisfaction with food quality and staff performance. Accessibility features are noted, but there is room for improvement in product consistency.
Dunkin'
916 3rd Ave #18, Manhattan, New York
The store offers a clean environment and fast service with excellent coffee and comfort food options. However, there are issues with understanding orders and the quality of coffee being watered down. The business supports various services including takeout and dine-in.
Dunkin'
638 Lexington Ave, New York, New York
This coffee and doughnut shop on Lexington Avenue offers a delightful experience with tasty coffee and fresh doughnuts, complemented by fast service. However, it faces challenges such as occasional order mix-ups and staff hygiene issues that can lead to customer dissatisfaction. The store operates in a small space without seating or bathrooms, focusing primarily on takeout and mobile orders.
Doughnut Plant
89 E 42nd St, New York, New York
Customers praise the donuts for their flavor and quality, particularly highlighting options like jelly-stuffed and sourdough varieties. Coffee offerings are also appreciated, with one review mentioning a well-balanced iced mocha. The service is noted to be fast and friendly, with staff going out of their way to make good gestures. However, some find the prices high considering the location. Accessibility for wheelchairs in parking isn't available.
Dunkin'
370 Lexington Ave, New York, New York
The establishment offers a range of food and beverage options with positive remarks on comfort foods and breakfast items, yet experiences mixed feedback regarding service quality. Several customers mentioned issues with staff behavior and product preparation, impacting the overall dining experience.