Dunkin' storefront

Summary

The business offers a casual atmosphere with fast service and an appealing menu featuring breakfast and coffee options. Customers appreciate the quick mobile ordering process and the friendly owners. However, there are significant concerns about poor customer service in certain instances and attitude issues among some staff members.

Pros

  • fast mobile ordering
  • friendly ownership
  • variety of dining times
  • vegetarian food options
  • casual atmosphere

Cons

  • poor customer service
  • attitude problems

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible

Hours

monday5:30AM-8PM
tuesday5:30AM-8PM
wednesday5:30AM-8PM
thursday5:30AM-8PM
friday5:30AM-8PM
saturday6:30AM-6PM
sunday6:30AM-6PM

Location

Other Donut Shops Nearby

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4.5

106 Greenwich St, New York, New York

Dragon Tea offers a variety of teas with mixed customer experiences regarding quality and service. While some customers appreciate the attentive staff and reasonable alternatives offered for unsatisfactory orders, others express disappointment in both taste and value. The shop's small size limits seating but provides an intimate setting.

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Dunkin'

4.1

90 West St, New York, New York

The business consistently receives praise for its cleanliness and fast service, with staff remembering regular customers by name and order. The environment is welcoming and friendly, contributing to a positive customer experience. Highlights include great coffee and an extensive menu that accommodates various dining preferences throughout the day.

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Dunkin'

3.8

33 Beaver St, New York, New York

The business offers a mix of positive and negative experiences. Customers appreciate the cleanliness and efficiency for regular orders, especially during morning hours. However, there are recurring issues with order accuracy that affect customer satisfaction. The establishment provides various service options including dine-in and takeout.

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Dunkin'

3.9

4 Cortlandt St, New York, New York

The Dunkin' Donuts location within the World Trade Center has generally positive reviews for its friendly and efficient staff, clean environment, and great coffee. However, there are occasional issues with service attitude, potentially affecting customer satisfaction. The establishment offers a variety of options including breakfast items, desserts, and coffee, catering to tourists and locals alike.

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Dunkin'

3.9

49 Nassau St, New York, New York

The Dunkin' location in Manhattan is praised for its reliable and fast service, especially with coffee orders that are consistently made to satisfaction. Customers appreciate the friendly staff who remember their orders and add a positive touch to their morning routine. However, there are some concerns about food freshness, particularly muffins, which may not always be served fresh, leading to dissatisfaction among some patrons. Despite these issues, the location is popular for its breakfast offerings and casual atmosphere.

Dunkin' logo

Dunkin'

4.3

185 Greenwich St, New York, New York

The business offers a clean and efficient environment with fast service, particularly suitable for quick coffee stops. It's popular among tourists and families, providing breakfast options and great coffee. However, there are some service inconsistencies, such as staff prioritizing new customers over existing ones, and potential issues with beverage temperatures.

Dunkin' logo

Dunkin'

3.7

50 Pine St, New York, New York

The establishment is praised for its fast and friendly service, clean location, and delicious coffee and food options, particularly the maple donuts. However, some customers have expressed dissatisfaction with customization issues related to their coffee orders. The business provides a variety of dining options and services including takeout, delivery, dine-in, and curbside pickup. It offers vegetarian options and is known for its great coffee, breakfast offerings, and quick bites.

Dunkin' logo

Dunkin'

3.6

90 Broad St, New York, New York

Customers frequently report issues with order accuracy and slow service at this location. Despite the convenience of mobile ordering, many orders arrive incomplete or incorrect. The staff's response to errors can be dismissive and unhelpful, leading to dissatisfaction. However, some positive remarks highlight the friendly demeanor of certain employees.