Summary
The Dunkin' in NYC has mixed reviews with customers praising their coffee and food offerings but criticizing service issues and pricing practices. Some patrons appreciate the variety of breakfast items and festive drinks, while others express dissatisfaction over rude staff interactions and inconsistent service. The business also faces challenges related to order handling and value perception.
Pros
- great coffee
- varied breakfast menu
- festive holiday drinks
- comfortable seating
- quick service
Cons
- rude staff
- price fluctuations
- order mishandling
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
3504 Broadway, New York, New York
The business offers a variety of options with an emphasis on great coffee and quick bites, appreciated by families and tourists alike. Reviews highlight consistently fast service, friendly staff, and delicious food items like donuts and ice cream. However, customers have noted issues with coffee quality at times and mixed experiences regarding staff attitude.
Dunkin'
B'Way & 149th, 3600 Broadway, New York, New York
The business has mixed feedback regarding its service and product quality. Customers appreciate the quick and accurate mobile ordering system, which has improved their experience significantly since transitioning from in-store to online orders. The donuts receive varying reviews, with some customers finding them stale or chewy, while others have positive experiences. Service inconsistency is a common theme, as staff attentiveness appears to vary depending on the individual working. Despite these issues, the business remains popular for its convenient service options and casual atmosphere.
Dunkin'
110 W 145th St, New York, New York
The business offers a variety of appealing food and drink options with a casual atmosphere suitable for different times of the day. While customers appreciate the great coffee and friendly staff, there are concerns about service consistency and quality control. The presence of a potentially disruptive employee outside is also noted as problematic.
Dunkin'
900 St Nicholas Ave, New York, New York
The business has a mixed reputation with some customers experiencing excellent service and others facing significant issues. While the coffee is praised for being great, there are notable concerns about staff professionalism and customer service. Despite these challenges, the venue offers a variety of dining options and services that cater to different needs.
Dunkin'
3369 Broadway, New York, New York
The reviews for this Dunkin' location highlight a mix of positive and negative experiences. Customers appreciate the fast and friendly service, consistent quality of food and coffee, and cleanliness of the environment. However, issues with order accuracy, rude staff behavior, and additional charges without consent are notable drawbacks. The business offers a range of services including takeout, dine-in, and delivery.
Dunkin'
525 Lenox Ave, New York, New York
The business offers a mix of positive and negative experiences. Customers appreciate the fast service during less busy times and the friendly staff. However, there are complaints about inconsistent order accuracy and poor quality of some items. The establishment provides several service options including curbside pickup, delivery, takeout, but lacks dine-in facilities.
Dunkin'
1995 Amsterdam Ave, New York, New York
The business provides quick and efficient service with friendly staff during certain periods, but experiences inconsistency as some customers report slow service and poor customer interaction. While they offer a variety of services including delivery and takeout, their in-house dining experience is lacking due to a lack of seating options. Coffee quality is highlighted positively, yet there are issues with order accuracy and high prices.
Dunkin'
Bjs Wholesale Club, 610 Exterior Street, Bronx, New York
The business offers a variety of dining options including breakfast and coffee, with both takeout and delivery available. However, customer service has been criticized for being unprofessional and rude in several instances. While the food is generally appreciated, there are concerns about honesty and accuracy in transactions. The location provides vegetarian options and ensures accessibility with a wheelchair-accessible entrance.