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Summary
The business has mixed feedback with some positive remarks about the friendly staff and coffee quality but faces significant criticism for poor service standards and product issues. Customers have reported unsanitary conditions and subpar food quality, particularly regarding donuts being hard as rocks. The location is criticized for its lack of effort in preparing items and dishonesty regarding equipment availability.
Pros
- friendly staff
- great coffee
- variety of breakfast
- veggie options available
- good takeout service
Cons
- unsanitary conditions
- hard donuts
- slow service
- dishonest practices
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
Bp Gas Station, 4353 Broadway, New York, New York
The Dunkin' location receives mixed reviews regarding customer service and employee attitude. While some customers appreciate the friendly staff and good coffee, others criticize certain employees for poor behavior and long lines caused by inadequate staffing. The store is a busy gas station with limited parking options, which can be inconvenient at times.
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Dunkin'
398 Audubon Ave, New York, New York
The business has a mix of positive and negative customer experiences. While the coffee quality is appreciated, there are consistent complaints about slow service and unfriendly staff interactions. The pricing seems to be an issue for some customers as well. Despite these drawbacks, the business offers a variety of food and drink options throughout the day.
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Dunkin'
1406 St Nicholas Ave, New York, New York
The Dunkin' Donuts location in Washington Heights receives mixed reviews. Customers appreciate the fresh food offerings and friendly staff but express frustration with inconsistent service quality, understaffing, and occasional cleanliness issues. The store provides a variety of services such as dine-in, takeout, and delivery.
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Dunkin'
728 W 181st St, Magaw Pl, New York, New York
The location offers a convenient and efficient experience with friendly service and good quality coffee. Customers appreciate mobile ordering and the availability of both Dunkin' and Baskin Robbins options. However, there are concerns about customer service attitudes and cleanliness issues like hair in drinks. Despite some negative experiences, the establishment provides a clean environment and quick service.
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Dunkin'
4199 Broadway, New York, New York
The business offers a clean and spacious environment with friendly service despite some language barriers among staff. Customers appreciate the availability of amenities like Wi-Fi, good coffee, and a relaxed atmosphere suitable for solo dining and working on laptops. However, there are concerns about order accuracy and food quality, as well as parking limitations.
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Dunkin'
Bp Gas Station, 3936 10th Ave, New York, New York
The establishment offers a friendly atmosphere and good coffee but faces criticism for unprofessional service and inconsistent product availability. Customers have experienced issues with order fulfillment and lack of clear communication regarding menu items. The business provides various service options including delivery and takeout, with an accessible environment for wheelchair users.
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Dunkin'
4942 Broadway, New York, New York
Customers appreciate the great coffee and friendly service at this Dunkin Donuts location. The atmosphere is casual with good city views from some seating areas. However, experiences vary with some customers noting rude staff and inconsistent food quality. Despite these issues, many enjoy the breakfast offerings and plan to return.
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Dunkin'
4030 Broadway, New York, New York
The Dunkin' Donuts location has mixed reviews regarding customer service and product accuracy. While some customers appreciate the convenience of mobile orders and consistent coffee quality, others express frustration with incorrect orders and unhelpful staff interactions, particularly involving a manager. The fast-paced environment sometimes leads to misunderstandings or neglect, affecting overall satisfaction.