Summary
The establishment shows a mixed bag of service quality and food offerings. While some customers praise the staff for their friendliness and efficiency, others criticize certain employees for being unprofessional and rude. The food quality is generally satisfactory, with particular mentions of beverages like coffee. Accessibility issues arise due to limited wheelchair-accessible parking. Amenities such as Wi-Fi are available, contributing positively to the overall experience.
Pros
- friendly staff
- great coffee
- efficient service
- decent food quality
- wide dining options
Cons
- unprofessional employees
- limited parking accessibility
About
Long-running chain serving signature donuts, breakfast sandwiches & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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101 E 16th St, New York, New York
The establishment receives mixed reviews with some praising the fast and friendly service along with fresh food offerings like donuts, while others criticize poor customer service interactions. Highlights include consistently good service at certain locations and freshly made items. However, there are complaints about indifferent staff behavior and subpar menu item execution.
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The Donut Pub
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The donut shop is praised for its unique and delicious offerings, with a variety of croissant-style flavors standing out. The service is generally friendly, though some find the cashier rude. Prices are considered high but acceptable for specialty items. The retro diner-like ambiance adds to the charm. The store provides various dining options and accessibility features.
Dunkin'
52 E 8th St, New York, New York
The establishment has received numerous negative reviews regarding poor customer service and rude staff interactions. Despite offering a variety of dining options including breakfast and coffee, the service experience significantly detracts from its potential appeal. The business provides several amenities like Wi-Fi, curbside pickup, and delivery, yet these are overshadowed by issues with customer handling.
Dunkin'
55 5th Ave, New York, New York
The establishment offers various dining options including breakfast and desserts with vegetarian choices available. While it provides curbside pickup, delivery, takeout, and Wi-Fi, dine-in services are not offered. The environment is family-friendly and children's needs are well catered for. However, some customers have faced issues regarding service reliability and honesty.
Dunkin'
361 1st Ave., New York, New York
The Dunkin Donuts location reviewed here offers a consistent experience with friendly staff and good coffee, but faces criticism for poor quality food items at times. While many patrons appreciate the welcoming atmosphere and fast service, there are negative experiences related to app issues and subpar product taste. Overall, it appears to be a reliable spot for quick service and breakfast options.
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2B W 14th St, New York, New York
The business offers a clean environment with fast and friendly service, highlighted by its great coffee and casual atmosphere. It is popular for breakfast and solo dining, making it a good spot for families and tourists alike. The presence of an ATM adds convenience, although there are some issues with mobile ordering and customer patience from staff.
Dunkin'
100 1st Ave., New York, New York
The Dunkin' Donuts location has mixed reviews, with some customers appreciating the coffee and service speed while others criticize customer service issues and food availability. There are consistent complaints about rude staff behavior and transaction problems with payment cards, along with concerns over cleanliness. The store offers a variety of services including delivery and takeout but lacks dine-in options.