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Summary
Customers have mixed experiences with the establishment, praising its coffee and breakfast offerings while criticizing service issues and inconsistencies in opening hours. The location and menu are generally appreciated for quick bites and solo dining. However, some customers encountered language barriers and unmet expectations regarding staff responsiveness.
Pros
- great iced coffee
- iconic donuts
- family-friendly atmosphere
- casual setting
- quick breakfast options
Cons
- inconsistent opening hours
- service communication issues
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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BlissBomb Baked Mini Donuts (Commercial kitchen, not a retail shop)
336 W 37th St #620, New York, New York
BlissBomb is highly praised for its delicious mini donuts and exceptional customer service. Customers appreciate the personalized touches and reliable delivery options that enhance their experience. The business offers various service methods including delivery and takeout, which adds to its convenience.
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Angelina Bakery
575 8th Ave, New York, New York
The bakery offers a variety of delicious pastries and treats like pistachio-filled croissants and Nutella donuts, along with savory options such as the mortadella and cheese sandwich. Customers appreciate the fast service through self-order kiosks and the cozy upstairs seating area for enjoying their purchases. However, there are some downsides including a disengaged staff at times and crowded conditions. Despite these issues, patrons find the prices reasonable and enjoy the brewed coffee.
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Dunkin'
Bp Gas Station, 466 10th Ave, New York, New York
The establishment offers convenient service options with a strong focus on coffee and comfort food, suitable for various meal times including late-night dining. However, customer interactions with staff have been consistently negative, pointing to unprofessional behavior and poor communication skills. The environment is casual and equipped with amenities like Wi-Fi, but there's clear dissatisfaction regarding the quality of some food items.
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Dunkin'
265 W 37th St, New York, New York
The establishment offers a mix of positive and negative experiences. Customers praise the fast service and cleanliness, while noting high-quality breakfast items like croissants and sandwiches. However, some customers have reported issues with food quality, specifically burnt croissants and bad coffee. Additionally, there are concerns about unprofessional staff behavior.
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Dunkin'
316 W 34th St., New York, New York
The establishment is praised for its friendly service and quality coffee, though some customers have encountered issues with order accuracy. The interior space is cozy but may feel limited due to its size. There are positive remarks about the overall experience despite occasional staff-related problems.
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Dunkin'
411 9th Ave, New York, New York
The business offers a variety of services including mobile ordering and delivery with good coffee and comfort food options. While the service can be inconsistent, some employees are praised for their friendly demeanor and efficiency. The environment is casual and family-friendly, though space inside is limited. Some customers have experienced minor order mix-ups.
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Dunkin'
625 8th Ave, New York, New York
The business is noted for its friendly service and clean environment but has received several negative reviews concerning staff behavior and service errors. Issues include incorrect orders being delivered to the wrong customers, unprofessional conduct from employees, and concerns over food quality. Despite these issues, it offers popular breakfast items and convenient coffee options.
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Dunkin'
240 W 40th St, New York, New York
The establishment receives praise for its friendly and efficient service, particularly highlighting an employee named Camila who consistently delivers excellent customer experience. The coffee and donuts are frequently mentioned as being fresh and tasty. Customers appreciate the variety of breakfast options available, including croissants with egg and cheese. Some reviews express a desire for more seating indoors during cold weather. Despite the positive feedback on service and offerings, there is no specific mention of vegan, gluten-free, or dairy-free options.