Dunkin' logo

Dunkin'

(3.8)

687 Amsterdam Ave, New York, New York

Dunkin' storefront

Summary

The Dunkin' location requires significant improvements across various aspects of service and offerings. Customers report dissatisfaction with the quality and taste of beverages, particularly cold brew coffee, which seems to be served incorrectly as iced coffee. The staff behavior is frequently mentioned as unfriendly or unprofessional, contributing to a negative experience. Additionally, cleanliness issues related to allowing pets inside are highlighted by several reviewers.

Pros

  • Friendly environment
  • Good for solo dining
  • Wi-Fi available
  • Casual atmosphere
  • Quick service

Cons

  • Poor beverage quality
  • Unprofessional staff
  • Pet cleanliness issue

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday6AM-6PM
tuesday6AM-6PM
wednesday6AM-6PM
thursday6AM-6PM
friday6AM-6PM
saturday6AM-4PM
sunday6AM-4PM

Location

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Dunkin' logo

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The business offers a mixed experience with varying opinions on service quality and drink prices. While some customers appreciate the coffee and friendly staff, others criticize slow service and pricing issues, such as being charged for water. The location provides multiple service options including curbside pickup and dine-in, making it versatile in serving its clientele.

Super Nice Coffee and Bakery logo

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Afternoon - Upper West Cafe logo

Afternoon - Upper West Cafe

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