Summary
Dunkin' Donuts at the travel center offers consistent service with friendly and efficient staff, though some customers have noted issues with food quality from new employees. It's known for its great coffee and convenience, providing both curbside pickup and delivery options. Despite its popularity among travelers, there are concerns about homeless individuals near the station. The location is wheelchair accessible, and it provides a range of dining options including breakfast, lunch, and dinner.
Pros
- efficient service
- great coffee quality
- friendly staff
- convenient pickup/delivery
- variety in menu
Cons
- new employee training needed
- occasional burnt food
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
Penn Sta, 1 Raymond Plaza W, Newark, New Jersey
The location offers fresh donuts and coffee with fast service but has significant management and staff issues affecting customer experience. There are concerns about pricing transparency, employee reliability, and food safety practices. Accessibility is good for customers who need it.
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139 1/2 Ferry St, Newark, New Jersey
The establishment receives praise for its friendly and efficient service, with several reviewers highlighting the positive interactions with specific staff members like Nicole, Alexis, Michelle, and the 'skinny sweet one.' The coffee quality is consistently noted as excellent. However, there are complaints about inconsistent drink preparation by some employees and less-than-ideal hours of operation.
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3 Gateway Ctr, Newark, New Jersey
The Dunkin' location at The Gateway is praised for its excellent coffee and casual atmosphere, making it a popular spot for breakfast and solo dining. However, customers have noted issues with service speed, stock availability, and quality control of certain items like lattes. Despite these challenges, the store offers various service options including curbside pickup, delivery, takeout, and dine-in.
Dunkin'
596 Market St, Newark, New Jersey
Customers consistently praise the friendly staff and efficient service, with particular highlights on hot coffee and fresh donuts. While there are no complaints about the quality of food or beverages, some remarks suggest improvements in pricing could be beneficial. The establishment offers a variety of services including dine-in, drive-through, and delivery options.
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188 Market St, Newark, New Jersey
The establishment offers a variety of services including takeout, delivery, and dine-in options, with an emphasis on breakfast items like donuts and coffee. Customers appreciate the good quality coffee and convenient location near transport hubs. However, there are concerns about rude staff behavior and inconsistent service times. Some customers have experienced issues with custom orders being swapped without consent. Pricing is also a point of contention for some patrons.
Dunkin'
707 Broad St, Newark, New Jersey
The establishment is well-maintained with friendly and professional staff, offering a variety of seating options that are accessible for individuals using wheelchairs. However, there are significant issues with service fairness and product quality, leading to customer dissatisfaction. Some customers faced disrespect regarding bathroom access and experienced delays in receiving orders despite being first in line.
Dunkin'
150 Halsey St Prudential Plaza Mall, 1st Flr, Newark, New Jersey
Customers appreciate the friendly staff and cleanliness at this location but are frustrated with consistent order mistakes and poor coffee cup quality that leads to spills. The convenience of drive-through service is noted despite these issues.
Dunkin'
420 Bergen St, Harrison, New Jersey
The business has received mixed feedback regarding customer service and employee interactions. While some customers praised the positive energy and dedication of staff like Adil, others experienced poor treatment from employees that impacted their dining experience negatively. The establishment offers a variety of services including breakfast options, comfortable seating for working, and accessibility features. However, issues with staffing and specific employee conduct have been highlighted.