Summary
The reviews for this Dunkin' location are overwhelmingly negative, highlighting poor customer service and disrespectful staff interactions. Multiple customers reported rude behavior from an employee named Shea, with one incident escalating to the point of a physical altercation. Despite the availability of multiple service options like dine-in and takeout, these issues overshadowed any positive aspects such as good coffee or dessert offerings.
Pros
- good coffee
- variety in food
- offers breakfast
- available seating
- fast service
Cons
- rude staff
- poor customer treatment
- slow service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The business offers a variety of services and has decent offerings such as great coffee and breakfast options. However, customer experiences have been marred by poor service interactions, long wait times, and unfriendly staff behavior. Despite having several amenities like parking and Wi-Fi, there is criticism about the lack of effective management and staff training.
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445 Robinson Ave, Newburgh, New York
The business offers a mix of positive and negative experiences among its patrons. While the service is often noted for being courteous and quick, there are recurring issues with order accuracy and customer dissatisfaction regarding taste and temperature of food and drinks. The establishment prides itself on cleanliness, a variety of offerings including vegetarian options, and several convenient services such as delivery and drive-through.
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Dunkin' Donuts on Windsor Highway provides a welcoming atmosphere with fast and friendly service. Customers appreciate the quality of food items like egg sandwiches and coffee. The establishment offers various dining options including takeout, dine-in, and delivery, making it convenient for different preferences. Although some customers enjoy the clean environment and customer service, there are concerns about the layout and lack of a drive-thru.
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The establishment offers a variety of services including curbside pickup, delivery, and dine-in options, but customers frequently report issues with order accuracy, particularly at the drive-thru. The service staff is often criticized for rudeness and inefficiency, although some employees are noted for their friendliness. Despite these issues, there are highlights like good coffee and a family-friendly atmosphere.