Summary
Customers appreciate the great coffee and desserts but express dissatisfaction with long wait times at the drive-thru and limited availability of menu items. The service can be inconsistent, often resulting in frustration due to unmet expectations. Despite these issues, the business provides a comfortable and accessible environment for various dining options.
Pros
- great coffee
- delicious desserts
- accessible facilities
- variety of dining options
- family-friendly atmosphere
Cons
- long drive-thru wait times
- limited menu availability
- poor service communication
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Hy-Vee Bakery
5150 Center St, Omaha, Nebraska
The business receives mixed reviews with positive feedback on customer service and fast checkout processes, particularly highlighting friendly and efficient staff during peak hours. However, there are significant complaints about rude service at the cafe, mishandling of transactions, and dissatisfaction with online order accuracy. Accessibility is satisfactory, but parking issues and high prices are noted drawbacks.
Dunkin'
715 S 72nd St, Omaha, Nebraska
The reviewed Dunkin' location has mixed feedback from customers. Many praise the excellent coffee and friendly service, while some criticize poor management and long wait times. The environment is clean with convenient dining options such as drive-through and curbside pickup. However, experiences can vary significantly depending on staff interactions.
Krispy Kreme
707 S 72nd St, Omaha, Nebraska
The business offers a variety of fresh doughnuts with friendly service and great coffee options. While some customers appreciate the quick service and casual atmosphere, there are complaints about customer service issues and inconsistent product quality at times. The location supports both dine-in and takeout options.
Olsen Bake Shop
1708 S 10th St, Omaha, Nebraska
Olsen Bake Shop offers a delightful experience with its classic bakery items like donuts and kolaches, praised for their perfect balance of texture and flavor. The bakery is well-loved for its quick service and welcoming environment. However, some customers have noted concerns about the pricing and limited parking options. Despite these drawbacks, it remains a must-visit spot in Omaha for those seeking high-quality baked goods.
Hy-Vee Bakery
8809 W Center Rd, Omaha, Nebraska
The bakery is highly praised for its exceptional cakes and friendly service. Customers appreciate the aesthetic appeal of their birthday cakes, which leave a lasting impression. The business offers several convenient services including curbside pickup, in-store shopping, and takeout options. It's also noted for being wheelchair accessible, enhancing accessibility for all customers.
Dunkin'
8990 W Center Rd #150, Omaha, Nebraska
The establishment offers a range of services including drive-through and delivery, known for its great coffee and desserts. However, customer service issues are prevalent, with multiple complaints about employees' incompetence and rudeness. Some inconsistencies in order fulfillment were also noted.
Dunkin'
9910 S 71st Plaza, Papillion, Nebraska
The establishment offers a mix of positive experiences with some negative issues highlighted by customers. The service and staff are generally praised for their friendliness and attentiveness, contributing to a welcoming atmosphere. However, there are recurring complaints about stock inconsistencies and poor handling of app-related problems. While the environment is clean and inviting, operational challenges such as incorrect order fulfillment impact customer satisfaction.
Hy-Vee Fast & Fresh
9601 Q St, Omaha, Nebraska
The business offers a convenient spot for refueling and grabbing snacks with clean facilities and friendly service. Despite some operational hiccups, it maintains an inviting atmosphere. The presence of inclusive accessibility features is a positive highlight.