Summary
The reviews highlight significant issues with customer service and food handling practices, notably at the drive-thru and kitchen areas where doors are frequently left open, leading to contamination concerns. Consistently poor experiences include incorrect orders, subpar drink quality, and unprofessional management responses. While the business offers a variety of services such as dine-in and takeout, the recurring problems overshadow these features.
Pros
- variety of seating options
- quick service
- friendly staff
- range of menu items
Cons
- poor customer service
- frequent order mistakes
- food contamination concerns
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
125 Victory Hwy, Painted Post, New York
The establishment receives mixed feedback with customers praising the quality of coffee and desserts while expressing dissatisfaction with service efficiency and staff behavior. The presence of multiple service options suggests versatility in dining preferences but highlights inconsistency in execution. While some reviews commend fast, friendly service and clean environments, others criticize rudeness from staff and inadequate handling of basic customer needs.
Dunkin'
125 Conhocton St, Corning, New York
The business offers a variety of services including curbside pickup and dine-in options with a focus on breakfast items. Customers appreciate the fast service and clean environment but are frustrated by incorrect order charges and small portions for higher prices. Despite its popularity, there are concerns about management practices and customer service.
Dunkin'
3317 Chambers Rd, Horseheads, New York
The establishment faces significant issues with service speed and staff management, leading to customer dissatisfaction despite its good offerings like coffee and breakfast options. Staff shortages and inefficient order handling contribute to long wait times in both drive-throughs and dine-in areas. While the environment is wheelchair accessible and offers various dining services, poor local management impacts overall experience.
Dunkin'
In Walmart, 1400 County Rd 64, Horseheads, New York
The Dunkin' location inside Wal-Mart offers decent coffee and donuts with fast service, though the quality can be inconsistent. The compact space provides some seating options, making it convenient for quick visits while shopping. However, customer service has been reported as rude in several instances, and there have been issues with operational hours not matching posted signs.
Byrne Dairy and Deli
2529 Corning Rd, Elmira, New York
The business offers a variety of services including snacks, beverages, and grocery items with good deli options. The staff is generally friendly but can be overwhelmed during busy times, leading to inconsistent service quality. Some customers have had positive experiences with early morning orders, while others found weekend service lacking. Coupons for free items are frequently offered and honored.
Dunkin'
2501 Corning Rd, Elmira Heights, New York
Dunkin' Donuts offers a mixed experience with some customers enjoying the fast service and quality of food like hash browns and coffee, while others criticize long wait times due to staffing issues. The environment is noted for being friendly by some but rude in specific instances. The establishment has accessible services including delivery and drive-through options.
Dunkin'
2001 College Ave, Elmira, New York
Dunkin' Donuts offers a welcoming atmosphere with excellent coffee and donut selections that satisfy regular patrons. The staff is noted for their friendliness and efficiency, contributing to a positive dining experience. While the coffee quality receives high praise, there are occasional concerns about food safety, such as foreign objects in food items.
Dunkin'
1020 Center St Suite 28, Horseheads, New York
The Dunkin' location receives mixed feedback from customers. While the coffee quality is frequently criticized for being inconsistent and poorly prepared, some praise its taste. Service speed has declined according to several reviewers, who also mention unfriendly staff behavior. Despite these issues, convenience features such as delivery and drive-through are appreciated.