
Dunkin'
2506 PGA Boulevard, Palm Beach Gardens, Florida
Summary
The Dunkin Donuts location has mixed reviews, with some customers praising the fast service and clean environment, while others express dissatisfaction due to poor customer service, unprofessional staff, and cleanliness issues. There are inconsistencies in operating hours that frustrate patrons. Despite these challenges, it remains a popular spot for coffee and breakfast.
Pros
- fast friendly service
- clean environment
- great coffee
- quick takeout options
- variety of offerings
Cons
- inconsistent operating hours
- poor customer service
- unprofessional staff
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The business offers a friendly atmosphere with clean facilities and fast service, but there are issues with product availability and customer dissatisfaction due to limited offerings and operational inconsistencies. Reviews highlight both positive experiences related to staff friendliness and cleanliness, as well as negative feedback concerning the quality of coffee and restroom maintenance.

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The business receives praise for its warm and friendly staff, efficient service, and clean environment, particularly highlighting the quality of coffee and breakfast items like almond croissants. While some customers have had negative experiences with attitude at another location, this establishment is generally well-regarded. The menu offers a range of dining options, including vegetarian choices.

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The reviews indicate a mixed experience at this location, with notable concerns regarding staff behavior and service accuracy, while the coffee quality has been criticized for inconsistency. Despite offering a variety of services such as curbside pickup and dine-in options, the overwhelming workload on employees is highlighted as a significant issue affecting customer satisfaction. Additionally, there are repeated complaints about inaccurate billing and unsanitary practices.

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The location struggles with consistent food and service quality, particularly during peak times like mornings and weekends. Coffee and order accuracy issues are recurring complaints, affecting customer satisfaction. However, it offers a variety of service options including delivery and outdoor seating, which could be beneficial once the operational issues are resolved.