Dunkin' logo

Dunkin'

(3.9)

Mountain Marketplace, 350 Mountain Rd, Pasadena, Maryland

Dunkin' storefront

Summary

The reviews indicate mixed experiences at this Dunkin' location, with recurring issues related to order inaccuracies and poor service quality. Customers reported problems such as incorrect drink sizes, missing ingredients, and unprofessional staff behavior. However, the establishment is noted for its variety of service options including drive-through, curbside pickup, and dine-in.

Pros

  • Variety of service options
  • Casual atmosphere
  • Good Wi-Fi availability

Cons

  • Incorrect order fulfillment
  • Poor customer service
  • Drinks not properly prepared

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4:30AM-9:30PM
tuesday4:30AM-9:30PM
wednesday4:30AM-9:30PM
thursday4:30AM-9:30PM
friday4:30AM-10PM
saturday4:30AM-10PM
sunday4:30AM-9:30PM

Location

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Customers appreciate the excellent service and quality offerings at this Dunkin' location on Pasadena/Ritchie Hwy. The staff is noted for their friendly attitude and efficiency, with specific praise for a standout employee's exceptional service. While the coffee and donuts receive high marks, there are concerns regarding limited parking and slow drive-through service. Despite these issues, patrons enjoy the clean environment and quick in-store service.

Dunkin' logo

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3.7

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Customers appreciate the quick service and friendly staff at busy times. However, they express frustration with the lack of acknowledgment from staff unless familiar, which can lead to longer waits for new customers. Additionally, there are concerns about order accuracy, particularly regarding dietary needs. The business is well-regarded for its coffee and breakfast options, though issues with mobile orders not being fully prepared are noted.

Dunkin' logo

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3.8

111 Kenwood Rd, Pasadena, Maryland

Customers express significant dissatisfaction with service and order accuracy at this location. Complaints focus on rude staff behavior and incorrect orders. Despite these issues, some customers appreciate the breakfast offerings, seating convenience, and coffee quality.

Donut Shack logo

Donut Shack

4.4

497 Ritchie Hwy Ste 2E, Severna Park, Maryland

The Donut Shack offers a delightful experience with its fresh and delicious donuts, particularly noted for apple fritters and chocolate glazed options. Customers appreciate the friendly and knowledgeable staff, along with a clean dining environment. The shop is praised for staying open past typical hours, providing convenience for visitors. However, some customers note that not all items are at peak freshness upon purchase.

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Fifth Avenue Breakfast and Lunch Restaurant

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503 Greenway Rd SE, Glen Burnie, Maryland

5th Ave Breakfast & Lunch offers a variety of breakfast and lunch options with notable friendly service and quality meals. While some customers appreciate the home fries and coffee, others report issues like undercooked food and lackluster atmosphere due to strong smoke smells. The establishment is praised for its casual and cozy environment.

Dunkin' logo

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4.1

604 Ritchie Hwy, Severna Park, Maryland

The business is noted for its friendly and professional staff, with employees like Kelli and Jamie being highlighted for their excellent customer service. While the coffee quality is praised in some reviews, others note issues with order accuracy. Cleanliness is consistently mentioned positively. However, there are concerns about slow service when large orders are placed, potentially due to limited parking options.