Dunkin' logo

Dunkin'

(4.1)

81 Newport Ave, Pawtucket, Rhode Island

Dunkin' storefront

Summary

The business offers a friendly and consistent service with fast delivery options, though there are reports of staff inconsistency during different shifts. While the environment is praised for its cleanliness and quick service, some customers experienced confusion over orders, particularly around specific dietary needs. Additionally, there have been complaints about employee behavior impacting service availability.

Pros

  • fast friendly service
  • consistent worker friendliness
  • quick order processing
  • clean environment

Cons

  • order mix-ups
  • employee inconsistency
  • early closure issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday4:30AM-9PM

Location

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The establishment has faced significant customer dissatisfaction recently, with common complaints about poor service quality and subpar food standards. While the service options like drive-through, takeout, and dine-in are appreciated, many customers have noted a decline in both food taste and staff behavior over time. Despite this, some positive experiences remain, particularly regarding specific staff members and past consistency in product quality.

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4.0

223 Newport Ave, Rumford, Rhode Island

The reviews present a mixed experience at this Dunkin' location. Positive comments highlight the consistently good coffee, friendly staff, and clean environment. However, there are notable issues with customer service, especially in drive-through interactions and restroom access policies. Parking seems adequate but may be limited during peak times.

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3.9

337 Armistice Blvd, Pawtucket, Rhode Island

The business receives mixed feedback from customers with consistent complaints about customer service and order accuracy. While there are positive mentions of the food quality and diverse offerings like breakfast and comfort food, the service speed is a recurring issue. Despite its welcoming environment for groups and families, improvements in staff training and order management could enhance the overall experience.

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4.1

1035 Newman Ave, Seekonk, Massachusetts

The business provides a positive experience with fast service and friendly staff, especially noted for its great coffee and breakfast options. Some customers appreciate the quick, efficient service that starts their day well. However, there are complaints about high prices and unimpressive food quality, such as cold bread and subpar hot chocolate. The establishment offers various dining options including curbside pickup and delivery, with free parking available.

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4.1

192 Division St, Pawtucket, Rhode Island

The reviewed Dunkin' location offers high-quality coffee and desserts with a friendly atmosphere, highlighted by excellent customer service and cleanliness. However, there are noted issues such as inconsistent order accuracy during busy times and lack of drive-through convenience. The establishment stands out for its community feel and knowledgeable staff.

Dunkin' logo

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4.0

421 Broadway, Pawtucket, Rhode Island

The reviews reflect widespread dissatisfaction with staff behavior and service quality at the establishment. Customers frequently report rudeness and inattentiveness from employees, leading to incorrect orders and frustration. Despite these issues, some customers acknowledge the location's convenient services like takeout and delivery.

Dunkin' logo

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3.8

372 Cottage St., Pawtucket, Rhode Island

The business is praised for its friendly and efficient service, especially from specific staff members who enhance the customer experience. The coffee quality is frequently highlighted as a strong point. However, there are occasional staffing issues leading to longer wait times, particularly in the morning. The setup of mobile order units has also been criticized for being unclear.

Dunkin' logo

Dunkin'

3.7

105 Cedar St, Pawtucket, Rhode Island

The establishment offers great coffee and a variety of dining options throughout the day, including breakfast, brunch, lunch, dinner, and dessert. However, customer service issues have been noted, with reports of rudeness and poor communication by staff during mobile orders. Despite having amenities such as curbside pickup, delivery, and drive-through services, some customers experienced delays and unmet expectations. The establishment is family-friendly and provides a casual atmosphere suitable for solo dining and working on laptops.