Dunkin' logo

Dunkin'

(4.0)

672 Lowell St, Peabody, Massachusetts

Dunkin' storefront

Summary

The reviewed Dunkin' Donuts location experiences frequent order errors and service delays, impacting customer satisfaction despite friendly staff. While the coffee quality is praised, there are issues with preparedness and execution of orders, leading to frustration among patrons. The environment supports various dining options, including dine-in and takeout, complemented by accessible facilities for customers.

Pros

  • friendly staff
  • good coffee quality
  • offers breakfast items
  • supports wheelchair access
  • free parking available

Cons

  • frequent order mistakes
  • delayed service times
  • lack of staff training

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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The business provides fast and friendly service with a casual atmosphere. It is well-regarded for its breakfast offerings and drive-through efficiency. However, there are occasional issues with staff attentiveness, particularly during closing times.

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4.1

124 Newbury St, Peabody, Massachusetts

The business offers a variety of service options including drive-through and dine-in with consistently good coffee, although there are occasional order issues at the drive-through. The environment is clean and family-friendly, with accessible facilities for wheelchair users.

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3.7

527 Lowell St, Peabody, Massachusetts

The establishment offers quick service and tasty food with a clean environment. However, customer experiences vary, especially concerning coffee quality and staff interactions. The drive-through is efficient but some customers felt mistreated during transactions.

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3.8

117 Newbury St, Peabody, Massachusetts

The establishment provides a warm and inviting atmosphere with friendly and efficient service. Customers appreciate the delicious coffee options and cleanliness of the space. While many visitors enjoy the quick service, there are some concerns about staff behavior during busy periods. The business offers multiple dining options and is well-suited for families and individuals seeking convenience.

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3.9

160 Andover St, Danvers, Massachusetts

The Dunkin' location offers consistently fast and friendly service, with a clean environment and great coffee. However, some customers have experienced issues with order accuracy and employee attentiveness. The drive-thru can be busy during peak times but moves efficiently.

Honey Dew Donuts logo

Honey Dew Donuts

4.3

156 Andover St, Danvers, Massachusetts

The establishment offers a mix of positive and negative experiences. Some customers appreciate the variety in donuts and good quality coffee, while others criticize inconsistencies in product quality and service issues. There are concerns about food freshness and service reliability. Despite some excellent offerings like flavorful iced coffees and decent sandwiches, problems with latte machines and unprofessional staff interactions detract from the overall experience.

Dunkin' logo

Dunkin'

3.9

260 S Main St, Middleton, Massachusetts

Dunkin' Donuts on Main Street is praised for its friendly and efficient service, with employees remembered by regulars. The coffee and breakfast items are generally well-received, though there have been complaints about order mishaps in the drive-through. Despite these issues, the location's convenience and clean environment contribute positively to its reputation.

Dunkin' logo

Dunkin'

3.9

79 Andover St, Danvers, Massachusetts

The restaurant has received mixed feedback primarily centered around service issues and food quality inconsistencies. Customers have reported multiple errors with orders, such as incorrect items being served and missing components of their meals. Additionally, there are concerns about rude staff interactions and inefficiencies in the drive-thru and dine-in services. Despite these challenges, some patrons appreciate the coffee and convenience offered by this establishment.