Dunkin' storefront

Summary

The Dunkin Donuts location under review presents a mixed experience for customers. Positive feedback highlights the quality of specific menu items such as breakfast sandwiches and beverages, indicating that food is often freshly prepared with attention to detail. However, there are consistent criticisms about service issues including order inaccuracies and perceived poor customer service attitudes, which have negatively impacted the customer experience. Additionally, operational problems like staff inactivity during peak hours contribute to customer dissatisfaction.

Pros

  • fresh breakfast sandwiches
  • excellent hot chocolate
  • quality coffee

Cons

  • order inaccuracies
  • poor service attitude
  • staff inactivity

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.8

7000 Chester Ave, Philadelphia, Pennsylvania

The business offers a friendly service with efficient curbside pickup and drive-through options, attracting both local visitors and tourists. While the coffee quality is praised, there have been complaints about staff behavior and incorrect orders. The environment remains clean despite high traffic from online and drive-through customers. Customers noted limited parking availability during peak times.

Dunkin' logo

Dunkin'

3.8

5 MacDade Blvd, Collingdale, Pennsylvania

The establishment is praised for its friendly service and clean environment, with standout features including great coffee and a convenient drive-thru. However, some reviews highlight inconsistent food quality and limited seating as drawbacks.

Dunkin' logo

Dunkin'

3.8

6110 Woodland Ave, Philadelphia, Pennsylvania

The Dunkin' Donuts location presents a mixed experience with some positives and negatives highlighted by customers. While praised for its drive-through service and quality coffee, it faces criticism for long wait times, unprofessional staff interactions, and stale food offerings. The establishment appears to have limited accessibility features beyond the basics.

Dunkin' logo

Dunkin'

2.5

Philadelphia Int. Airport Terminal D Concourse - By Gate, Number D10, Philadelphia, Pennsylvania

The business offers a variety of services including delivery and curbside pickup, with an emphasis on breakfast options and vegetarian offerings. While it is praised for its coffee and quick service, customers have raised concerns about pricing and overly sweet drinks. The establishment provides amenities such as Wi-Fi and caters to a family-friendly crowd.

Dunkin' logo

Dunkin'

3.5

1100 Chester Pike, Sharon Hill, Pennsylvania

The establishment receives consistent criticism for poor service at the drive-thru, with employees often being described as disrespectful and unhelpful. There are numerous complaints about incorrect orders and unsanitary conditions, indicating a need for improved staff training and hygiene practices. Despite these issues, the business offers various services including takeout and dine-in options, along with a range of food items.

Dunkin' logo

Dunkin'

3.3

Philadelphia International Airport, Airport, Philadelphia, Pennsylvania

The business offers a variety of service options and is known for its coffee and quick bites, making it popular for breakfast and solo dining. While the location provides convenience with curbside pickup and delivery, there are concerns about high prices and inconsistent food quality. Reviews highlight fast service but point out issues with specific menu items like wraps and caramel lattes.

Dunkin' logo

Dunkin'

4.2

1876 Delmar Dr, Folcroft, Pennsylvania

The Dunkin' location within a shopping center offers an appealing atmosphere with fast and friendly service, complemented by clean facilities. Patrons appreciate the quality of coffee and donuts, though some customers express dissatisfaction with limited parking options and high prices. Overall, it provides a comfortable environment conducive to dining alone or working on a laptop, despite mixed reviews regarding customer service.

Dunkin' logo

Dunkin'

4.2

146 N MacDade Blvd, Glenolden, Pennsylvania

The business offers a variety of services and has been noted for its cleanliness, efficient service, and friendly staff. However, some customers reported issues with coffee quality and food safety. The establishment is popular for breakfast and quick bites.