
Summary
The reviews indicate a series of negative experiences at Dunkin’ Donuts, highlighting issues with customer service and operational inefficiencies. Customers reported unprofessional behavior by staff, rude attitudes, and mishandling of orders. Despite having various service options available, these issues overshadow the positives. However, some customers noted the potential for good coffee as part of the highlight.
Pros
- potential for great coffee
- offers breakfast items
- varied dining options
Cons
- unprofessional staff behavior
- order mishandling
- rude customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
Fresh Grocer Shopping Center, 4160 Monument Rd, Philadelphia, Pennsylvania
The overall experience at this Dunkin' Donuts location is mixed based on the reviews provided. While some customers appreciate the fast service and quality of certain items like coffee, others have faced poor customer interactions and dissatisfaction with the donuts themselves. Concerns were raised about employee attitudes and inconsistencies in promotions. Despite these issues, the store offers a range of services such as dine-in, takeout, and delivery.

Girard Donut
5204 W Girard Ave, Philadelphia, Pennsylvania
The establishment is praised for its exceptional customer service and high-quality donuts. Customers appreciate the friendly interactions and fresh offerings. The coffee also receives positive remarks. However, there are some concerns about the cash policy and potential issues with parking.

Dunkin'
4268 Ridge Ave, Philadelphia, Pennsylvania
The business is praised for its fresh and hot coffee, friendly service from specific employees like Mara, and early opening hours, which accommodate late-night or early morning customers. However, some negative experiences include disputes over payments, limited food options at times, and the absence of public restrooms within the location.

Dunkin'
416 N 63rd St #36, Philadelphia, Pennsylvania
The business offers a variety of services including drive-thru and delivery, making it accessible for quick orders. Despite having great coffee and being popular for breakfast, there are significant issues with food quality and service consistency. Some customers have had negative experiences with stale or improperly prepared food, while others appreciate the friendly staff and efforts to rectify mistakes.

Federal Donuts & Chicken Wynnewood
15 E Wynnewood Rd, Wynnewood, Pennsylvania
The business offers excellent donuts with fast and friendly service in a clean environment. However, it faces criticism for high prices and some misleading practices through the Too Good to Go app. The establishment is noted for its good coffee but has limited options beyond doughnuts and does not offer hot food or chicken, which can be disappointing based on some reviews.

Dunkin'
5643 Ridge Ave, Philadelphia, Pennsylvania
Reviews of the location highlight a decline in service quality and issues with homelessness around the area. While some appreciate the fast service and delicious coffee, there are significant complaints about order accuracy and cleanliness. The environment has become less appealing due to external disruptions and lackluster customer service.

Dunkin'
7520 City Line Ave, Philadelphia, Pennsylvania
The establishment offers a variety of services including drive-thru and dine-in options with a focus on coffee and breakfast items. While some customers appreciate the cleanliness and friendly service, others have reported issues with rude staff and incorrect orders. The business is family-friendly and casual, yet has faced criticism for racial insensitivity among employees.

PT Donuts
32 N 60th St, Philadelphia, Pennsylvania
The business offers a casual atmosphere with friendly service and is known for its smoothies, which are highly praised when made correctly. However, there have been issues with customer service, particularly concerning change management and staff attitude. Some customers have experienced problems with order accuracy, leading to dissatisfaction. Despite these issues, the morning smoothie offerings continue to attract regular patrons.