Summary
The location receives consistently negative feedback regarding the quality and service of its offerings. Customers highlight issues with incorrect orders, rude staff behavior, and poor food quality. Despite having several amenities like outdoor seating and a variety of dining options, these problems overshadow the positive aspects. Many customers report feeling undervalued during their visits, leading to dissatisfaction.
Pros
- wide variety of offerings
- convenient drive-through service
- outdoor seating available
- quick breakfast options
Cons
- rude and unprofessional staff
- incorrect order fulfillment
- poor food quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
2420 W Bethany Home Rd Suite 129, Phoenix, Arizona
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Dunkin'
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The reviewed location of Dunkin' Donuts consistently struggles with order accuracy and customer service, leading to repeated dissatisfaction among patrons. Despite having a variety of dining options and amenities, the execution in delivering correct orders is notably flawed, as evidenced by multiple complaints about incorrect or incomplete orders. Customers also report poor cleanliness standards and unprofessional interactions at times. Nevertheless, some reviews acknowledge proximity advantages and highlight potential quality in past experiences.
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