Summary
The business offers a clean and friendly environment with prompt customer service, but it faces issues with patrons misusing the seating area for non-purchase activities. While some customers appreciate the staff's politeness and professionalism, others express frustration over disruptive behavior by individuals using the space without buying anything. The presence of such behavior is negatively impacting the store's reputation.
Pros
- clean environment
- prompt customer service
- friendly staff
- good for kids
Cons
- misuse of seating area
- disruptive patrons
Features
Hours
Location
Other Donut Shops Nearby
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25-22 30th Ave., Astoria, New York
The business offers a casual atmosphere with friendly service and quick service times. It's popular for its coffee, breakfast options, and convenience through curbside pickup, delivery, and takeout services. However, customers have noted issues with inconsistent customer service and occasional errors in orders.
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The business offers consistently good coffee and quick service with a friendly staff. Customers appreciate the accessibility and variety of options available for breakfast and other meals. However, there are some issues with order accuracy and sanitation practices.
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1661 1st Ave., New York, New York
The Dunkin' on the UES has mixed reviews regarding service and consistency. While some patrons appreciate the consistent drink quality and fast service at this location compared to others, others have faced issues like incorrect drinks and slow service. The new opening seems promising with generally positive staff interactions noted. It offers a variety of services including dine-in, takeout, delivery, and curbside pickup, making it versatile for different dining preferences.
Dunkin'
2502 31st St, Astoria, New York
The business offers a clean environment with friendly and helpful staff, which enhances the overall customer experience. Breakfast options are generally appreciated for their quality, though there have been some concerns regarding pricing discrepancies and limited parking facilities. The coffee is well-received, but specific items like breakfast tacos may not meet everyone's expectations.
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2514 Broadway, Astoria, New York
The Dunkin' Donuts store has a reputation for friendly and efficient service, with fresh coffee and desserts being highlights. Customers appreciate the cleanliness and quality of food but note issues like inconsistent staff behavior and lack of restrooms. The presence of dedicated managers like Michael enhances customer experience significantly.
Dunkin'
31-19 30th Ave., Astoria, New York
The business is praised for its friendly and efficient service, with a clean environment that enhances the customer experience. Customers appreciate the fast service and attention to detail in preparing orders like coffee. However, some have expressed concerns about drink preparation accuracy, particularly regarding non-dairy options. Despite these few issues, many reviewers are satisfied with their visits and plan to return.
Dunkin'
1976 1st Ave., New York, New York
The reviews indicate significant dissatisfaction with the customer service and product quality at this Dunkin' location. Customers have experienced unprofessional behavior from staff, issues with food safety, particularly concerning non-dairy options, and poor handling of orders. Despite being open 24 hours and offering multiple service options, the overall experience is marred by these negative interactions.