Dunkin' storefront

Summary

The business offers a mix of satisfactory and disappointing experiences according to customer feedback. While some customers appreciate the friendly staff and quality products like donuts and coffee, others express frustration with service inefficiencies such as incorrect orders and long wait times due to understaffing. The pricing is perceived as reasonable for the offerings provided.

Pros

  • friendly and pleasant staff
  • quality coffee and doughnuts
  • good breakfast options
  • variety of payment methods
  • free parking available

Cons

  • occasional incorrect orders
  • service delays during peak hours
  • limited availability for popular items

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Gluten Free
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Family Owned
Early Morning Hours

Hours

monday5AM-6PM
tuesday5AM-6PM
wednesday5AM-6PM
thursday5AM-6PM
friday5AM-6PM
saturday6AM-6PM
sunday7AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.9

13600 New, Falls of Neuse Rd STE 100, Raleigh, North Carolina

Customers report mixed experiences at this Dunkin' location. While some appreciate the friendly service and great coffee, others are dissatisfied with order accuracy and unavailability of items. Issues such as long wait times and incorrect orders were highlighted, alongside praise for courteous staff. The environment is family-friendly with various dining options.

Dunkin' logo

Dunkin'

3.9

8401 Capital Blvd, Raleigh, North Carolina

The reviews present a mixed perspective on the business. While some customers appreciate certain aspects like improved coffee quality and service experience upon revisiting, there are severe concerns about cleanliness, health hazards, and poor customer service. There's an evident dissatisfaction with product consistency and staff demeanor.

Krispy Kreme logo

Krispy Kreme

4.2

11721 Retail Dr, Wake Forest, North Carolina

The bakery offers fast and pleasant service with delicious donuts that are a hit among customers. Despite the high quality of the food, there have been concerns about receiving day-old products from another location. The store is part of Krispy Kreme but does not make doughnuts from scratch. Customers enjoy hot and freshly glazed donuts, although some staff interactions have been noted as less than ideal.

Baker's Dozen Donuts logo

Baker's Dozen Donuts

4.7

6320 Capital Blvd #123, Raleigh, North Carolina

Baker's Dozen is praised for its delicious and well-constructed donuts, with highlights on maple bacon and custom order options that impress clients and customers alike. The business offers a casual atmosphere with fast service, although some reviewers noted high prices and parking concerns despite being wheelchair accessible.

Dunkin' logo

Dunkin'

3.4

2880 Rogers Rd, Wake Forest, North Carolina

The business has received mixed feedback primarily centered around customer service issues and inconsistencies with product offerings. While some customers appreciated the coffee quality and friendly staff in certain locations, others faced significant dissatisfaction due to rude behavior from employees and incorrect order fulfillment. Operational aspects such as app-only deals were also criticized for lacking clarity. Despite these challenges, several amenities like free parking, wheelchair accessibility, and a variety of service options are noted positively.

Dunkin' logo

Dunkin'

3.5

1009 Durham Rd, Wake Forest, North Carolina

The reviewed location offers fast and friendly service with a clean environment, particularly noted for excellent coffee and donuts. Renovations have improved the ambiance, and there is an extensive selection of pastries, especially around special occasions. However, some customers reported issues such as incorrect orders and stale items, along with inconsistent employee engagement.

Dunkin' logo

Dunkin'

2.5

5601 Atlantic Ave, Raleigh, North Carolina

The reviews for this Dunkin' Donuts location reveal mixed experiences among customers. Some praise the quality of coffee and tea, while others criticize poor service, inconsistent hours, and rude staff interactions. There are notable issues with order accuracy and early closing times that did not match posted schedules. The environment is generally clean, but there are complaints about management and employee behavior.

Heritage Donuts logo

Heritage Donuts

4.8

1040 Forestville Rd Suite 132, Wake Forest, North Carolina

Heritage Donuts is praised for its soft and high-quality donuts with a wide variety of flavors, especially notable for maple and blueberry options. The service is fast and friendly, enhancing the positive experience. While there are no vegan or gluten-free options available, the environment is clean and welcoming. The location offers free parking and features a casual atmosphere.