Summary
The reviews indicate mixed experiences at the location, with some customers praising the quality of coffee and friendly service while others criticize poor order accuracy and drink quality. The environment is clean, but there are issues with management and staff attentiveness that affect customer satisfaction.
Pros
- high-quality coffee
- friendly service
- clean atmosphere
Cons
- poor order execution
- inconsistent beverage quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
809 W State St, Salem, Ohio
The establishment offers excellent coffee and friendly service during the day, with a clean environment contributing to a positive experience for solo diners and those working on laptops. However, issues arise primarily at night due to poor customer service from certain staff shifts and inconsistencies in food quality. While there are benefits such as convenient mobile orders and good breakfast options, some customers face difficulties like unfriendly attitudes and undercooked food.
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The establishment offers a variety of service options including drive-through and dine-in, with a focus on coffee and comfort food. While the service can be inconsistent and wait times long, the donuts are praised for their quality. The environment is casual and family-friendly, but there are concerns about sanitation in displaying items like donuts.
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44985 OH-14, Columbiana, Ohio
Customers appreciate the quality of coffee and donuts but have noted inconsistent service and high prices at this establishment. While there are positive remarks about staff kindness and politeness, issues with order accuracy and cold drinks being served at less-than-full portions are frequent complaints. The location is praised for offering various convenient services including takeout and delivery, yet some customers feel overcharged for certain options like cold foam.
Dunkin'
11686 Market St, North Lima, Ohio
The business offers a varied menu and multiple service options but has mixed reviews regarding staff behavior and consistency. While some patrons appreciate the convenient services like curbside pickup and drive-through, others have experienced rudeness and incorrect orders from staff members. The establishment is praised for its coffee and friendly interactions with certain employees.
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4299 Boardman-Canfield Rd, Canfield, Ohio
The establishment is praised for its unique and tasty donuts, particularly the cookie butter and maple specialty varieties. Customers also appreciate the fast, friendly service and welcoming environment. However, there are complaints about inconsistency in product availability, such as frequently running out of French vanilla coffee. Additionally, issues with order accuracy have been noted, leading to customer dissatisfaction.
Dunkin'
748 Boardman-Canfield Rd, Boardman, Ohio
The Dunkin' location receives mixed reviews with some customers praising the quality of their maple donuts and others criticizing poor customer service and order mistakes. Multiple reviewers have experienced rude staff interactions, incorrect orders, and dissatisfaction with coffee products like lattes and cappuccinos. However, there are positive mentions regarding the taste and freshness of certain items. The business offers a range of services including drive-through, delivery, and dine-in options.
Dunkin'
7635 Market St, Boardman, Ohio
This location offers friendly service and consistently correct orders despite staffing challenges. Customers appreciate the atmosphere and quality of food compared to other locations, but some are dissatisfied with coffee quality and order accuracy. Issues such as understaffing during peak hours and incorrect drink preparation were noted.
Dunkin'
1001 E Western Reserve Rd, Youngstown, Ohio
The location has mixed reviews with significant issues noted regarding drink quality and customer service. While some customers appreciate the friendly staff and quick service, others report dissatisfaction due to poor hygiene and unprofessional behavior by employees. Despite these challenges, the business offers a range of services including takeout and delivery.