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Summary
The location generally provides decent coffee and desserts but suffers from inconsistent quality across orders. Customers frequently report issues with the drive-thru service, customer service staff being rude, and food items that are overcooked or tasteless. The convenience of various service options is appreciated, yet some patrons express dissatisfaction with their experiences.
Pros
- Decent coffee
- Diverse offerings
- Convenient service options
- Friendly staff on occasion
- Casual atmosphere
Cons
- Inconsistent food quality
- Rude customer service
- Ordering errors frequent
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
10029 San Pedro Ave, San Antonio, Texas
The business receives mixed reviews focusing on poor service and inconsistent product quality. Customers have expressed dissatisfaction with rude staff, long wait times, and subpar food items. However, it is noted for offering a variety of services including drive-thru, takeout, and dine-in options.
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Shipley Do-Nuts
1218 W Bitters Rd #101, San Antonio, Texas
The establishment offers friendly service and fresh donuts but has issues with order consistency and customer service for larger orders. While the environment is welcoming, some customers have noted disappointing product quality, particularly in their kolaches.
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Shipley Do-Nuts
10918 Wurzbach Rd #135, San Antonio, Texas
Shipley's Donuts offers a variety of popular pastries and excellent customer service. The staff is known for being friendly and accommodating, with one employee even multitasking to assist customers efficiently. However, some patrons have noted issues with high prices and occasionally incorrect orders. Despite these minor setbacks, the quality of the donuts themselves remains highly praised.
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Dunkin'
9800 Airport Blvd, San Antonio, Texas
This business offers a range of breakfast and coffee options with an emphasis on quick service. While the coffee is generally praised for its quality, some customers have noted issues with service speed and friendliness. The environment appears casual and family-friendly, though there are complaints about long lines during peak times.
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Dunkin'
14510 NW Military Hwy #109, San Antonio, Texas
The Dunkin' location receives mixed feedback from customers. Positive mentions include consistently good coffee and quick service at other times of the day. However, several reviews highlight frequent long wait times and poor customer service in the morning. Many find the food overpriced for its quality, with some items like hash browns and bagels receiving negative comments about their size and taste. The environment is seen as clean but lacks vegan and gluten-free options.
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Old Fashion Donuts
12914 Jones Maltsberger Rd #103, San Antonio, Texas
The donut shop receives high praise for its delicious offerings and accommodating staff. Customers particularly enjoy the quality of their donuts, coffee, and friendly service. However, some express concerns about limited hours and location accessibility. The establishment provides a clean environment with options for drive-through, takeout, and dine-in experiences. It is noted for being family-owned and locally cherished.
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Duck Donuts
11703 Huebner Rd #113, San Antonio, Texas
Duck Donuts offers a variety of freshly made donuts with numerous flavor options that allow for customization. The donuts are appreciated for being warm and flavorful, though there have been instances of service issues. While the place is family-friendly and casual, it lacks vegan and other special dietary options. Customers enjoy in-store dining and takeout but note high prices.
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Donut Palace
1583 Thousand Oaks Dr #101, San Antonio, Texas
The business offers a delightful assortment of fresh donuts and kolaches, praised for their flavor and quality. Customers appreciate the fast and friendly service, along with a clean environment. However, some have noted inconsistencies in order specifics, particularly regarding cake donut selections. The establishment is recognized as an Asian-owned small business with various customer-friendly services such as delivery options, curbside pickup, and drive-through.