Summary
The business offers a variety of service options and is popular for breakfast and solo dining, but customers have reported multiple issues with food quality and customer service. The employees often seem disengaged, leading to incorrect orders and inconsistent product quality. Despite having ample parking and wheelchair accessibility, the chain faces challenges in maintaining consistent standards.
Pros
- various service options available
- good for solo dining
- wheelchair accessible facilities
- free parking available
- casual atmosphere
Cons
- incorrect orders frequently
- inconsistent food quality
- poor customer service
- employees disengaged
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Shipley Do-Nuts
2815 N Loop 1604 E, San Antonio, Texas
Reviews indicate a mixed experience at Shipley's locations. While some customers praise the quality of donuts and friendly service at certain branches, others have noted a decline in quality at specific stores. The positive reviews highlight excellent flavors, fast service, and clean environments, while negative feedback points to inconsistent product quality and limited parking options.
Old Fashion Donuts
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Donut Palace
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The business offers a delightful assortment of fresh donuts and kolaches, praised for their flavor and quality. Customers appreciate the fast and friendly service, along with a clean environment. However, some have noted inconsistencies in order specifics, particularly regarding cake donut selections. The establishment is recognized as an Asian-owned small business with various customer-friendly services such as delivery options, curbside pickup, and drive-through.
Dunkin'
18235 Bulverde Rd Ste 102, San Antonio, Texas
The establishment is praised for its friendly staff and clean environment. The coffee receives mixed feedback, with some customers finding it delicious while others are less impressed. Donuts have been noted as cold at times. Despite staffing issues, the service remains prompt. There's a noted issue with donut presentation and consistency.
Fresh Donuts
4330 N Loop 1604 E #108, San Antonio, Texas
The donut shop offers a variety of delicious items including donuts, breakfast sandwiches, and kolaches. The service is praised for being friendly and accommodating, with some instances of minor issues in food quality. The environment is casual and welcoming, supporting takeout options. While generally well-received, there are occasional concerns about taste consistency.
Dunkin'
12311 Nacogdoches Rd, San Antonio, Texas
The business has mixed reviews with some customers appreciating the quality of coffee and desserts while others criticize customer service and cleanliness. The lack of management availability on weekends was a notable issue. Despite these issues, the establishment offers various services like delivery and dine-in options. Overall, the experience varies widely based on specific visits.
Krispy Kreme
1117 N Loop 1604 E, San Antonio, Texas
Krispy Kreme consistently offers delightful donuts and maintains a friendly atmosphere with professional staff. Reviews highlight their fast service and cleanliness, along with special accommodations for customers in unique situations. However, there are issues with limited product availability during busy times or events.
Shipley Do-Nuts
14088 Nacogdoches Rd, San Antonio, Texas
Customers appreciate the fresh and warm donuts along with friendly service at Shipley's Donuts. However, some have expressed disappointment in pre-ordered donut quality for events. Additionally, the area's homelessness issues deter potential visitors despite its accessibility features.