Dunkin' storefront

Summary

The business offers a mix of positive and negative experiences according to customer reviews. Customers appreciate the friendly service on some occasions, clean environment, and quick drive-thru orders. However, inconsistencies in order accuracy, attitude issues among staff, and confusing drive-thru setup have been noted. Despite good accessibility features and various dining options, there are concerns about customer service training.

Pros

  • friendly staff
  • clean environment
  • quick drive-thru
  • variety of donuts

Cons

  • order inaccuracies
  • attitude issues
  • drive-thru confusion

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

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4.0

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The business offers excellent coffee and breakfast options with generally fast service and a friendly staff. However, there are occasional inconsistencies in food quality and pricing concerns for some customers. Accessibility features such as a wheelchair-accessible entrance and seating enhance the customer experience.

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Duck Donuts offers a delightful and unique donut experience with a friendly service and clean environment. The staff is hospitable, and the location is convenient for nearby attractions. While their donuts are praised for freshness and variety of toppings, some find them overpriced and not ideal for later consumption.

Dunkin' logo

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3.7

1325 S Main Ave In Walmart, Taylor, Pennsylvania

The business experiences significant customer dissatisfaction due to poor service and management issues. Frequent errors in orders and dismissive responses from staff are common complaints. Despite the provision of various dining options and services, the negative experience overshadows these amenities.

Dunkin' logo

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4.3

1101 S Washington Ave, Scranton, Pennsylvania

The business offers a variety of dining options including breakfast and lunch with popular coffee and desserts. While some customers appreciate the quality of their past offerings, recent visits have highlighted inconsistencies in food preparation and service quality. There is also dissatisfaction regarding staff demeanor and product availability.

Dunkin' logo

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4.0

103 N Main St, Old Forge, Pennsylvania

The business has received mixed feedback from customers regarding service and food quality. Common issues include incorrect orders and subpar food presentation, such as cold items and improperly prepared ingredients. While the establishment offers a variety of services like delivery and dine-in options, these problems have led to dissatisfaction among patrons.

Krispy Kreme logo

Krispy Kreme

4.6

511 Moosic St, Scranton, Pennsylvania

The establishment is renowned for its delicious donuts, particularly the original glazed ones. Service experiences vary, with some staff members perceived as grumpy and others friendly. The environment is clean and family-friendly, but there are complaints about high prices and indifferent service during busy times. Parking availability is generally not a concern.

Dunkin' logo

Dunkin'

3.9

1137 Moosic St, Scranton, Pennsylvania

The business offers a mix of positive and negative experiences according to customer reviews. Customers appreciate the friendly service and delicious food options but express dissatisfaction with long wait times and order accuracy issues. The location features several amenities such as parking, dining flexibility, and accessibility for wheelchairs.

Dunkin' logo

Dunkin'

4.0

100 Mulberry St, Scranton, Pennsylvania

The business receives mixed feedback with positive remarks about the coffee quality and fast service using mobile orders. However, some customers report issues with staff behavior and inconsistent food preparation during second shifts.