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Summary
Dunkin' offers a mix of positive and negative experiences among customers. The service is often praised for its speed and friendly staff, particularly noting certain employees like Vanessa, Pav, Katherine, and Rana. However, there are issues with specific cashiers displaying rudeness and incompetence, particularly in handling payments and drink preparation. Other concerns include errors in order fulfillment such as incorrect food wrapping and hygiene issues. Despite these drawbacks, Dunkin' is appreciated for its accommodating service options and consistently good coffee.
Pros
- friendly staff
- fast service
- great coffee
- good seating
- convenient locations
Cons
- rude cashier
- order errors
- hygiene issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
36 Glen Head Rd, Glen Head, New York
The business has received mixed feedback regarding its service quality and operational efficiency. Customers appreciate the inviting ambiance, cleanliness, and convenience of various order options such as curbside pickup, delivery, takeout, dine-in, and onsite services. However, there are significant concerns about poor customer acknowledgment, incorrect orders, especially in online transactions, and lack of refunds for unfulfilled orders. Additionally, some customers have noted a decline in the quality and availability of certain products.
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Dunkin'
285-291 Glen St, Glen Cove, New York
Overall, the Dunkin' Donuts location receives positive feedback for its friendly and efficient service, clean environment, and consistent quality of coffee and food items. However, some customers express dissatisfaction with occasional staffing issues and service delays. The transition from Coca-Cola to Pepsi products is also noted as a negative change by one reviewer.
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Dunkin'
5 Brewster St, Glen Cove, New York
Dunkin' Donuts is praised for its friendly and efficient service, with staff who remember regular customers' orders. The coffee and comfort food are popular highlights, especially in the morning. However, long wait times due to understaffing and outdated premises are notable drawbacks. While the location offers various dining options and amenities such as outdoor seating, delivery, and Wi-Fi, it struggles with timely service during peak hours.
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Dunkin'
1 Glen Cove Rd, Greenvale, New York
The business offers fast and friendly service with a clean environment and high-quality coffee. The donuts are particularly praised for their taste and consistency. However, there are issues with customer service in handling order mistakes, and some customers feel the prices are high. Parking is also limited, which could affect accessibility.
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Dunkin'
55 Main St, Port Washington, New York
The business offers a wide variety of services and is popular for its coffee and breakfast options. The staff is generally friendly, but some customers have experienced slow service and unprofessional behavior. Cleanliness standards vary among locations, with concerns about food quality noted in some reviews. Despite these issues, the establishment caters to diverse crowds and provides multiple dining options.
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Dunkin'
1063 Northern Blvd, Roslyn, New York
The business offers a mix of excellent and poor experiences. Customers appreciate the cleanliness and friendly staff, while some have faced issues with service and taste inconsistencies in their orders. There is generally positive feedback regarding coffee quality and fast service for takeout or dine-in options.
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Dunkin'
158 Shore Rd, Port Washington, New York
The establishment receives high praise for its friendly and accommodating staff, particularly highlighted by employee Nicole's consistency in making a signature drink to perfection. The atmosphere is casual with family-friendly vibes, offering a variety of dining options including breakfast. While the service quality is often noted as exceptional, some patrons express dissatisfaction regarding inconsistent coffee quality and parking difficulties.
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Dunkin'
191 Mineola Ave #219, Roslyn Heights, New York
The reviews for this Dunkin' location highlight a mixed experience with both positive and negative aspects. Customers appreciate the fast service, friendly staff, and good coffee quality. However, there are significant concerns regarding restroom cleanliness, employee behavior, and order accuracy. The establishment offers various services like takeout and dine-in, along with a range of offerings including breakfast and vegetarian options.