Dunkin' storefront

Summary

The Dunkin' Donuts location under review has received predominantly negative feedback from customers concerning their service quality and order accuracy. While the business is praised for its coffee offerings and family-friendly environment, issues such as rude staff behavior, frequent order mistakes, and insufficient employee training are major concerns. The reviews suggest a need for better management and improved customer service procedures.

Pros

  • family-friendly atmosphere
  • coffee options available
  • free parking lot

Cons

  • rude staff interactions
  • frequent order errors
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday6AM-8PM
tuesday6AM-8PM
wednesday6AM-8PM
thursday6AM-8PM
friday6AM-8PM
saturday6AM-8PM
sunday7AM-7PM

Location

Other Donut Shops Nearby

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4.8

3730 NC-16 Business, Denver, North Carolina

The business offers a delightful assortment of fresh donuts and unique boba drinks that have garnered praise for their quality and flavor variety. Customers appreciate the friendly staff and excellent customer service, with specific mentions of personalized attention and willingness to accommodate preferences like sweetness levels in drinks. While there are some minor drawbacks such as high prices and limited parking availability, the overall experience is highly rated, encouraging repeat visits.

Dunkin' logo

Dunkin'

3.5

651 River Hwy, Mooresville, North Carolina

The business has mixed reviews, with customers appreciating the coffee and donuts but expressing dissatisfaction with service quality and hygiene issues. Some patrons noted passive-aggressive behavior from staff, inconsistent food preparation, and concerns over glove usage during order handling. Despite these complaints, the establishment offers a variety of services including dine-in, takeout, and drive-through options, as well as being family-friendly with good accessibility features.

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Mercy's Daylight Donuts

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482-A1, River Hwy, Mooresville, North Carolina

The bakery is praised for its delicious donuts, particularly the maple and sweet dough varieties, with a friendly staff enhancing the experience. It offers fast service and a clean environment, making it popular among locals. While the pricing is considered reasonable, there are some limitations such as parking availability.

Dunkin' logo

Dunkin'

3.5

842 Williamson Rd, Mooresville, North Carolina

The establishment offers excellent service with friendly staff and a variety of coffee options, making it popular for breakfast and working on laptops. While the donuts receive praise, there are complaints about food temperature consistency and drink quality. The venue provides several dining options, including dine-in and takeout services.

Dunkin' logo

Dunkin'

3.3

121 Mecklynn Rd, Mooresville, North Carolina

The reviews highlight a mixed experience at this location, with some customers enjoying the coffee and hot food, while others faced issues like incorrect orders and unsatisfactory product quality. Notably, several complaints involve poor service and order inaccuracies.

Dunkin' logo

Dunkin'

3.7

647 N Highway 16, Denver, North Carolina

Customers have mixed experiences at this location, with some praising the friendly staff and quality donuts, while others criticize order mistakes and high prices. The service can be inconsistent, particularly in drink preparation. Positive mentions highlight the pleasant interactions and efficiency of certain employees. However, there are noted issues with incorrect orders and cold food.

Dunkin' logo

Dunkin'

3.8

19116 W Catawba Ave C, Cornelius, North Carolina

Customers frequently criticize the slow service and errors in orders at this establishment. Despite being a popular breakfast spot with diverse dining options, issues like incorrect drive-thru orders and unprepared employees are common complaints. The atmosphere is casual and family-friendly, yet there are concerns about management efficiency.

Dunkin' logo

Dunkin'

3.5

417 E Plaza Dr, Mooresville, North Carolina

The reviews reflect a mixed experience at Dunkin', highlighting some strong points such as quality donuts and general service speed, but also pointing out significant issues with food temperature and preparation consistency. Customers have faced problems like cold bacon served in a congealed state and lukewarm coffee, affecting their overall satisfaction. Additionally, concerns about drink contamination during promotions suggest lapses in quality control.