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Summary
The business receives mixed reviews with some customers appreciating the friendly service and fast delivery options, while others criticize recurring order mistakes and inconsistent product quality. The location offers various amenities like drive-thru and outdoor seating but struggles with communication issues when resolving incorrect orders.
Pros
- fast friendly service
- good coffee quality
- variety of dining options
- convenient delivery
- outdoor seating available
Cons
- frequent order errors
- inconsistent food quality
- poor customer support
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
5285 Murfreesboro Rd, La Vergne, Tennessee
The business offers a variety of services including dine-in, drive-through, and delivery options, with good coffee and dessert highlights. While some customers appreciate the fast service and seating availability, there are criticisms regarding rude staff and frequent order mistakes. Accessibility features are well-implemented, ensuring a comfortable visit for all guests.
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Dunkin'
1041 Sgt Asbury Hawn Way, Smyrna, Tennessee
The location struggles with order accuracy and customer service consistency. Although they offer a range of services including drive-through and dine-in options, the quality of service often leads to dissatisfaction among customers. The business provides a family-friendly environment and accommodates various dietary preferences, but has issues such as out-of-stock items and unhelpful staff.
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Dunkin'
2201 Almaville Rd, Smyrna, Tennessee
The Dunkin’ Donuts location receives mixed feedback from customers regarding service and product quality. While some praise the coffee and fast, friendly service, others criticize long lines, unfriendly staff, and inconsistent menu availability. The environment is noted to be family-friendly with accessible facilities. Despite issues with order accuracy and kiosk functionality, the establishment offers various services including drive-through and dine-in options.
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Thorntons
13010 Old Hickory Blvd, Antioch, Tennessee
The business appears to have a mixed reputation among its patrons. While it offers a variety of amenities such as diesel gas and an ATM, customers express dissatisfaction with the maintenance and cleanliness of facilities. Parking is another issue, with complaints about long-term parking by trucks leading to conflicts. Additionally, service delays are mentioned due to understaffing or equipment unavailability.
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Love4Boba Cafe
6528 New Nashville Hwy, Smyrna, Tennessee
Love4Boba Cafe offers a delightful experience with its friendly service and high-quality offerings such as boba, mochi donuts, and various tea options. The cafe prides itself on being Asian-owned and features several amenities that enhance the customer experience, including wheelchair accessibility and a range of dining services. While there are some concerns regarding pricing, the overall atmosphere and food quality have left customers very satisfied.
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Thorntons
3500 Murfreesboro Pike, Antioch, Tennessee
The business offers a variety of snacks and beverages but has issues with employee integrity and inconsistent service hours. Customers appreciate the selection and pricing but face challenges like missing product charges and inaccurate gas pump authorizations. While there are some conveniences, such as free parking and credit card acceptance, several operational improvements are needed.
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Itty Bitty Donuts & Specialty Coffee
7311-B, Nolensville Rd, Nolensville, Tennessee
The reviews indicate a cozy establishment with exceptional service and unique treats like specialty donuts and coffee. While some customers appreciate the friendly staff and pleasant atmosphere, others are disappointed by inconsistent drink quality. The business offers several amenities including in-store pickup and dine-in options but lacks delivery services.
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Thorntons
1400 Eagle View Blvd, Antioch, Tennessee
The business is praised for its friendly service and convenient offerings during the day, but experiences significant issues at night with security, customer service, and loud music. Reviews indicate that daytime visits are pleasant, while nighttime encounters can be unsafe and unpleasant due to loitering, soliciting, and poor employee attentiveness. There were also concerns about safety leading to tragic incidents.