Summary
The business has mixed reviews with some praising the food and fast service while others criticize poor customer service and incorrect orders. Despite offering a variety of dining options and amenities, there are consistent complaints about slow service and unclean conditions. The establishment is noted for being family-friendly and having accessible features.
Pros
- fast service at times
- good food quality
- family-friendly atmosphere
- variety of dining options
- comfortable seating
Cons
- slow drive-thru service
- poor customer service
- unclean environment
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
320 Airport Rd, Fall River, Massachusetts
The establishment is praised for its accurate and fast service, friendly staff, and clean environment. The coffee quality is generally satisfactory but occasionally suffers from order inaccuracies in cream preferences. Customers appreciate the modern ordering options through the app, which often results in correctly prepared orders. Despite positive aspects, some issues with high prices and parking limitations are noted.
Dunkin'
978 County St, Somerset, Massachusetts
The Dunkin' location receives mixed reviews regarding service and product quality. Positive feedback highlights friendly staff, cleanliness, and good coffee despite occasional issues with order fulfillment. Negative reviews focus on rude management behavior, inconsistent drink quality, and operational errors.
Nancy's Bakery
943 County St, Somerset, Massachusetts
Nancy's Bakery is highly praised for its exceptional cakes and cupcakes that consistently exceed expectations with unique designs and flavors. The bakery excels in personalized service and maintaining high-quality standards across its products. While it offers excellent value through reasonable pricing, some customers have reported subpar customer service experiences, particularly regarding staff knowledge and accessibility accommodations.
Dunkin'
36 Innovation Way, Fall River, Massachusetts
The Dunkin' location offers fast and friendly service with consistently high-quality coffee, though recent issues have affected food preparation accuracy and consistency. Some customers express dissatisfaction with wait times and staff efficiency. The environment is casual and family-friendly, featuring various accessibility options.
Dunkin'
1073 Grand Army of the Republic Hwy, Somerset, Massachusetts
The establishment offers a variety of services including dine-in, takeout, and delivery, with a focus on breakfast and coffee. Reviews highlight both positive experiences like friendly service and enjoyable beverages, as well as negative feedback regarding customer service issues and food quality problems. The business is noted for its accessibility features.
Dunkin'
505 Grand Army of the Republic Hwy, Somerset, Massachusetts
The business offers friendly and fast service with a clean environment. The coffee is appreciated for its quality. However, there are occasional issues with food preparation consistency. A serious incident involving possible tampering was noted in one review.
Dunkin'
68 S Main St, Assonet, Massachusetts
The reviewed business offers a consistent experience with great coffee and friendly service, highlighted by personalized attention from staff. However, the quality of some items such as pastries and coffee is questioned. The location's convenience is appreciated, though there are concerns about employee behavior and high prices. Accessibility features like wheelchair-friendly facilities enhance its appeal.
Dunkin'
60 S Main St, Assonet, Massachusetts
The Dunkin' location is praised for its cleanliness and friendly service, with consistently positive feedback on the staff's demeanor despite busy conditions. There are some concerns about coffee quality after management changes, but overall, customers find it a reliable spot for quick visits, especially for breakfast or working with a laptop. The establishment offers various services like outdoor seating and delivery, enhancing convenience.