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Summary
The establishment experiences frequent issues with service efficiency and staff attitude, leading to negative customer interactions. Customers often face disorganization, rudeness, and unmet expectations regarding order fulfillment. Despite these challenges, the quality of certain products like coffee remains consistently praised.
Pros
- consistent great coffee
- clean environment
- quick breakfast service
Cons
- rude staff behavior
- disorganized service
- lack of basic supplies
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Parlor Doughnuts
1109 E Battlefield Rd, Springfield, Missouri
The donut shop is praised for its high-quality, creative donuts and excellent breakfast options, particularly the sausage biscuit and breakfast tacos. The atmosphere is casual, but cleanliness could improve. Service is friendly and attentive. Coffee quality is noted as a highlight. Accessibility is well-managed with multiple conveniences.
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St. George's Donuts
3012 S National Ave, Springfield, Missouri
St. George's is a highly regarded traditional donut shop known for its handcrafted treats and friendly service. Patrons praise the quality of the donuts, including maple donuts, cinnamon rolls, and apple fritters. The establishment also offers themed items like St. Patrick’s donuts. While there are positive reviews about fast service and clean surroundings, some customers mention limited space as a drawback.
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Hy-Vee Bakery
1720 E Battlefield Rd, Springfield, Missouri
Hy-Vee Bakery receives positive feedback for its custom cake services and dessert quality, with many satisfied customers praising the bakery's ability to bring visions to life and create delightful birthday and wedding cakes. The store offers a variety of products beyond baked goods, including in-store butchery services, making it a convenient grocery option. Customers appreciate Hy-Vee's friendly service and clean environment, although some note high prices and limited parking as drawbacks. Additionally, the bakery caters to dietary needs by offering gluten-free options.
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Hurts Donut Company
1231 E Sunshine St Suite 100, Springfield, Missouri
The donut shop offers a wide variety of delicious and specialty donuts, including gluten-free and dairy-free options. The interior is vibrant with a cool vibe that appeals to many customers. Despite the friendly service in some instances, there have been reports of rudeness from staff members. Prices are considered high by some patrons, which could be a deterrent for repeat visits.
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Krispy Kreme
3860 S Campbell Ave, Springfield, Missouri
The reviews indicate a mixed experience at Krispy Kreme. While some customers praise the quality of hot and fresh donuts, along with friendly service and clean environment, others criticize the dryness and poor quality of certain items like pumpkin cake and vanilla cream-filled donuts. High prices are a common concern, though there is appreciation for occasional free offerings. The location provides various services including dine-in and takeout.
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Dunkin'
4020 S Campbell Ave, Springfield, Missouri
The reviews indicate a mixed experience at this location with some positives such as good coffee and clean environment, but notable negatives like rude service and cleanliness issues. While the donuts are generally appreciated, there are complaints about quality and size changes over time. Some customers also faced order inaccuracies and product shortages.
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Dunkin'
1614 S Glenstone Ave, Springfield, Missouri
Dunkin' Donuts offers consistently good coffee and a variety of donuts that appeal to many customers. While the staff is generally friendly, there are reports of slow service during peak hours and poor attitudes from some employees, particularly at drive-throughs. Cleanliness is maintained in-store, but seating areas could benefit from more attention. The store provides multiple service options like curbside pickup and delivery, enhancing customer convenience.
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Hy-Vee Bakery
2150 E Sunshine St, Springfield, Missouri
The Hy-Vee on Sunshine Rd is highly regarded for its courteous staff and diverse food offerings. Customers appreciate the bakery's quality, especially noted in wedding cakes, while some criticize the cooking skills at a different location. The store provides various services like curbside pickup and takeout, with a focus on accessibility.