Dunkin' storefront

Summary

The business offers a clean and friendly environment with good coffee and desserts but has several service issues affecting customer satisfaction. Negative experiences include incorrect orders, rude staff behavior, and unresponsive management when problems arise. Some customers have had allergic reactions due to order mishandling.

Pros

  • clean environment
  • friendly staff
  • great coffee
  • comfortable seating
  • good Wi-Fi

Cons

  • incorrect orders
  • rude employees
  • unresponsive management
  • potential allergens mishandled

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.7

1201 Victory Blvd, Staten Island, New York

The location experiences frequent order mistakes and staff issues, leading to customer dissatisfaction. Despite the fast service and clean environment, there are recurring problems with incorrect orders and rude employees. The business is popular for its breakfast offerings but has received criticism for poor quality checks and untrained staff.

Dunkin' logo

Dunkin'

3.9

1351 Forest Ave Forest Plaza, Staten Island, New York

The Dunkin' Donuts location has received mixed feedback from customers regarding its service and environment. While some patrons appreciate the quality of coffee and the clean surroundings with friendly staff, others have encountered issues with incorrect orders and overly inquisitive employees. The inconsistency in service speed is also noted.

Dunkin' logo

Dunkin'

3.7

1842 Victory Blvd, Staten Island, New York

The business offers a variety of services including drive-through, takeout, and dine-in options, with coffee and breakfast being popular highlights. Reviews highlight issues with staff behavior and service efficiency, particularly in the drive-thru. However, some customers appreciate the expanded drive-thru and friendly service.

Dunkin' logo

Dunkin'

4.0

1955A Victory Blvd, Staten Island, New York

The establishment offers a variety of services and amenities including dining options from breakfast to dessert and seating arrangements. However, multiple reviews highlight significant service inconsistencies and quality issues with food preparation. Customers have reported receiving incorrect orders, stale food, and unprofessional staff behavior. While the business is accessible for wheelchair users and provides several dining options, its operational practices need improvement.

Dunkin' logo

Dunkin'

3.6

764 Manor Rd Manor Road Shopping Center, Staten Island, New York

The reviews present a mixed experience at the location, with some customers appreciating the fast and friendly service while others are dissatisfied with food quality and customer service. Despite having various amenities like Wi-Fi and multiple dining options, the establishment faces criticism for stale products and poor staff interactions. The business offers diverse services including takeout and dine-in options.

Dunkin' logo

Dunkin'

4.1

700 Richmond Ter, Staten Island, New York

The Dunkin' Donuts location reviewed is appreciated for its excellent coffee and fast service, despite some staff inconsistencies. The environment is clean with limited seating options due to its small size. Parking availability is noted as a concern, and prices are considered high by some customers.

Donut World logo

Donut World

4.6

11A Holden Blvd, Staten Island, New York

The donut shop offers a variety of unique and delicious flavors with fresh options that customers enjoy. The service is noted for being patient and fast, with the opportunity to watch donuts being made through a glass wall. While pricing isn't considered high, some limitations exist such as parking. The atmosphere is casual and family-friendly, making it suitable for both solo diners and groups.

Dunkin' logo

Dunkin'

3.9

Promanada Plaza, 1776 Forest Ave, Staten Island, New York

The coffee shop offers a friendly and attentive service with an efficient ordering system via app. It is popular for its great coffee and comfort food options. However, there are occasional issues with drink preparation, and some customers find the donuts not fresh. The location has limited parking but provides various dining options including dine-in, takeout, and delivery.