Dunkin' storefront

Summary

The reviews highlight a mixed experience at this Dunkin' location. Positive feedback praises the friendly service and clean environment, along with excellent coffee quality. However, customers have experienced issues such as long wait times, errors in orders, and inconsistent availability of donuts.

Pros

  • friendly staff
  • clean establishment
  • excellent coffee
  • fast drive-thru service
  • good seating options

Cons

  • long wait times
  • order inaccuracies
  • limited donut availability

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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Dunkin' logo

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2.7

In Pilot Travel Center, 2400 Holland Rd, Suffolk, Virginia

The business offers a range of services including drive-thru and dine-in with great coffee and breakfast options. While some customers appreciate the friendly service and quality of food like donuts and avocado toast, others have faced issues with long wait times, cold beverages, and unsatisfactory customer interactions.

Dunkin' logo

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3.7

4444 Portsmouth Blvd, Chesapeake, Virginia

The business offers a range of food and beverage options with generally fast service but suffers from inconsistent quality and unfriendly staff. Customers have noted issues such as watered-down drinks, stale donuts, and parking problems due to employees using customer spots. Despite the negatives, some reviews highlight their great coffee and tea selection.

Duck Donuts logo

Duck Donuts

4.5

1013 University Blvd Suite #260, Suffolk, Virginia

Duck Donuts is praised for its freshly made and delicious donuts with unique flavors like Maple Bacon and cinnamon sugar. Customers appreciate the fast, friendly service and clean environment. However, some issues include occasional mistakes in orders and relatively high prices.

Dunkin' logo

Dunkin'

4.1

3112 Western Branch Blvd, Chesapeake, Virginia

The Dunkin' Donuts location receives mixed reviews with some customers praising the service and coffee quality while others express dissatisfaction with customer service and order fulfillment. There are complaints about incomplete orders and inconsistent coffee cup filling, yet there is an appreciation for the staff's kindness and customer-friendly environment. The business offers multiple service options including drive-through and dine-in, with a focus on breakfast offerings.

Krispy Kreme logo

Krispy Kreme

4.4

4028 Victory Blvd, Portsmouth, Virginia

The reviews indicate a mixed experience at the establishment. Positive aspects include delicious maple donuts and an overall clean environment. However, several customers have encountered poor customer service and hygiene issues, such as cigarette odor on doughnuts and bee infestations. High prices are also noted as a downside.

Dunkin' logo

Dunkin'

3.4

13440 Carrollton Blvd, Carrollton, Virginia

The business has received mixed reviews highlighting poor service and cleanliness issues. While the coffee is praised, customers have encountered rude staff, long wait times, and unfulfilled orders. The environment appears untidy and some areas are poorly maintained. However, it offers a variety of services including dine-in, takeout, and delivery options.

Dunkin' logo

Dunkin'

3.7

3014 Turnpike Rd Ste 200, Portsmouth, Virginia

The location consistently receives negative feedback regarding the attitude of its staff and service quality. Several reviewers reported rude interactions with employees, incorrect orders, and unsatisfactory food items like donuts mixed with a fly. Despite having various service options and amenities, customer satisfaction appears to be low.

Dunkin' logo

Dunkin'

4.1

4701 George Washington Hwy, Portsmouth, Virginia

Dunkin' offers a strong coffee selection and efficient service that many customers appreciate, especially for mobile orders via the Dunkin app. The friendly staff enhances the dining experience. However, there are concerns regarding order accuracy, especially for those with dietary restrictions like lactose intolerance. Some customers have also expressed dissatisfaction with closing hours and declining customer service.