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Dunkin'
950 Windsor St, Sun Prairie, Wisconsin
Phone: +1 608-834-3434
Website: locations.dunkindonuts.com
Summary
The business offers a mix of positive and negative experiences according to customer reviews. While the donuts and coffee are frequently praised for their quality, there are recurring complaints about service inconsistencies and order mistakes. Customers appreciate the fast drive-thru option but have noted that interior service can be slower and less friendly. The establishment provides a variety of services including dine-in, takeout, and delivery, with a welcoming atmosphere and good accessibility.
Pros
- Good quality donuts
- Consistent coffee
- Fast drive-thru service
- Friendly staff occasionally
- Welcoming atmosphere
Cons
- Inconsistent customer service
- Order mistakes common
- Interior service slower
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Hy-Vee Bakery
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The bakery offers a variety of freshly made baked goods and cakes with generally positive feedback on the quality of their products like donuts and in-house breads. However, there have been significant issues with order mishaps and customer service regarding delivery, affecting satisfaction. While they offer multiple services including curbside pickup and dine-in options, accessibility is good for those needing wheelchair access.
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Zippy Lube Coffee, Donuts, and Fried Chicken
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The business offers a delightful variety of breakfast and lunch options with an emphasis on comfort food, including standout chicken sandwiches and diverse donut flavors. The service is praised for its friendliness and efficiency, while the environment is noted as clean and welcoming. Customers appreciate the inclusion of vegetarian and organic dishes alongside traditional offerings.
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Oakhouse Bakery
2221 Mustang Way, Madison, Wisconsin
The establishment is praised for its welcoming atmosphere and efficient service, highlighted by friendly staff and a pleasant ambiance. Visitors appreciate the takeout option but note some operational inefficiencies, such as long unloading times. Accessibility features like wheelchair-friendly entrances and parking are present.
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Dunkin'
1502 W Broadway, Madison, Wisconsin
The Dunkin' Donuts location reviewed has been consistently criticized for poor customer service and inconsistent product quality across multiple reviews. Customers report rude interactions with staff and inefficient service protocols. Despite these challenges, the establishment offers a variety of services including drive-through, takeout, and dine-in options, which some customers use frequently despite their negative experiences.
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Teamoji - Madison
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Teamoji is a popular spot known for its delicious bubble tea and mochi donuts. The atmosphere is praised for being clean with friendly service, though some customers note long wait times during peak hours. While many enjoy the variety of treats available, there are concerns about high prices and inconsistent quality in certain items like mochi donuts.
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Bassett Street Brunch Club
444 W Johnson St, Madison, Wisconsin
Bassett Street offers a cozy and trendy atmosphere with fast service and a wide variety of dining options including breakfast, brunch, lunch, dinner, and dessert. While the food generally receives positive remarks for being flavorful and filling, some items like the scramble and thick toast were praised, whereas others like the veggie spices and savory French Toast received criticism for lack of flavor or over-salting. Service is highlighted as friendly and attentive, but long wait times are a significant downside. The restaurant has excellent accessibility features.
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Dunkin'
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The service quality varies significantly depending on the staff present at any given time. Customers generally praise the fast and friendly service along with delicious donuts. However, issues such as incorrect orders and slow drive-through service have been noted. The establishment offers a variety of services including drive-thru and dine-in options.