Summary
The Dunkin' Donuts location at Sawgrass Mills mall is noted for its exceptional customer service and welcoming atmosphere, particularly highlighted by the staff's friendliness. However, there are concerns about service consistency, such as delays in order preparation and issues with order accuracy. The environment is described as clean and cozy, suitable for solo dining or working on a laptop.
Pros
- excellent customer service
- friendly staff
- cozy atmosphere
- great coffee
- good breakfast options
Cons
- order delays
- inappropriate employee behavior
- inaccurate orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
12801 W Sunrise Blvd, Sunrise, Florida
The location offers a convenient and modern setting within the mall with reliable service options including curbside pickup, delivery, takeout, and dine-in. Customers enjoy fresh coffee and desserts but face issues with stale products and unprofessional staff behavior at times. Despite being wheelchair accessible, there are challenges like poor communication due to language barriers among employees.
Yonutz Donuts and Ice Cream - Sunrise
121 NW 136th Ave, Sunrise, Florida
Yonutz Donuts and Ice Cream offers a mixed experience based on customer reviews. The standout items are their ice cream-stuffed donuts and smash donuts, which have received praise for taste and creativity. However, some customers have reported issues with quality and service, including stale products and rude staff. Despite these drawbacks, the atmosphere is generally described as friendly and inviting.
Dunkin'
11170 W Oakland Park Blvd, Sunrise, Florida
The establishment offers a pleasant experience with fast and friendly service, fresh donuts, great coffee, and a cozy atmosphere. However, some patrons feel the recent renovations have made it more corporate-looking, affecting their perception. There is also a serious concern about discriminatory hiring practices mentioned by one customer.
Dunkin'
13190 W State Rd 84, Davie, Florida
The business receives praise for its efficient service and friendly staff, particularly in the drive-through. However, some walk-in customers experience neglectful service. The coffee quality is generally appreciated, but there are instances of dissatisfaction with cold or poorly made drinks.
Dunkin'
10019 Sunset Strip, Sunrise, Florida
The business offers a mix of positive and negative experiences. While the doughnut holes and coffee receive praise for their quality, customer service is frequently criticized for being unfriendly and slow. Staff members are noted for having poor attitudes and lack of courtesy. Despite these issues, the establishment provides a variety of service options including dine-in, takeout, and drive-through.
Dunkin'
100 Weston Rd, Sunrise, Florida
Dunkin' is praised for its fast and friendly service, clean environment, and variety of donuts and coffee options. However, there are occasional issues with order accuracy and staff responsiveness to customer complaints. The store provides multiple service options such as dine-in, takeout, and delivery, catering well to various needs.
Dunkin'
560 N Pine Island Rd, Plantation, Florida
The business has mixed reviews with varied experiences regarding cleanliness and service quality. While some customers appreciate the fast and friendly staff and excellent coffee options, others criticize the lack of maintenance and limited donut variety. The atmosphere is generally considered unclean, which detracts from the overall experience. However, standout mentions of particular staff members and their dedication highlight positive aspects amidst criticisms.
Dunkin'
2499 N University Dr, Sunrise, Florida
The business offers a variety of service options and a welcoming atmosphere for diverse groups including families and college students. While the coffee is highly praised, there have been notable issues with staff behavior and order quality in specific instances. The environment generally supports different dining needs with accessibility features.