Summary
The reviews indicate a concerning level of service and customer interaction at the establishment, with employees often being perceived as rude and unprofessional. There are repeated complaints about incorrect orders, arguments among staff witnessed by customers, and poor handling of refund requests. Despite some positive aspects like outdoor seating options and a variety of services including delivery and drive-through, these issues seem to overshadow the potential benefits.
Pros
- outdoor seating available
- variety of service options
- good coffee and tea selection
- breakfast and lunch offerings
- casual atmosphere
Cons
- rude staff behavior
- incorrect orders delivered
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Bosa Donuts
1835 E Southern Ave, Tempe, Arizona
Bosa Donut provides a welcoming atmosphere with fast and friendly service, enhanced by the helpfulness of its staff like Rota and Hailey who often go above and beyond for customers. The donuts are praised for their taste and variety, although some may find options limited at times. Prices tend to be on the higher side but justified by quality. Parking is free, but space can be limited.
Mochinut Tempe
117 E Southern Ave, Tempe, Arizona
Mochinut offers uniquely flavored donuts and corn dogs that are highly praised for their distinctive texture and taste. The vibrant shop provides a clean and colorful atmosphere with diverse options such as brown sugar boba milk tea. While the experience is memorable, some customers find the prices high and the location somewhat hidden. Mochinut also supports various service methods including takeout and delivery.
Sesame Donuts
3231 S Mill Ave Ste. 101, Tempe, Arizona
The bakery and coffee shop are well-loved for their diverse selection of donuts and friendly service, creating a welcoming atmosphere. The availability of gluten-free options and the warm hospitality received from staff further enhance customer satisfaction. It's noted for its high-quality coffee and reasonable pricing. However, there are concerns about parking space limitations despite it being free.
Parlor Doughnuts
707 S Farmer Ave Suite 125, Tempe, Arizona
Parlour offers a unique high-end donut experience with gourmet flavors and innovative options like breakfast sandwiches on doughnuts. The environment is inviting with lots of light, clean surroundings, and friendly staff. Coffee selections are strong and well-received, although some customers desire more variety in coffee types. A notable concern is the limited number of power outlets available for working guests.
Dunkin'
4715 S Rural Rd, Tempe, Arizona
The location offers a variety of services including drive-thru and dine-in options with excellent coffee and tea. However, there are significant issues with customer service and staff behavior, which have led to negative experiences for many patrons. The inconsistency in order fulfillment has also been noted as a major problem.
Krispy Kreme
1984 W Main St, Mesa, Arizona
The KrispyKreme location has a mixed reputation based on recent customer experiences. While the donuts are generally praised for their quality and variety, issues such as poor customer service, limited availability of certain items, and operational challenges have been noted. Some customers appreciate specific flavors like Dr Pepper donuts but express dissatisfaction with staff attitudes and store conditions.
Dunkin'
744 W Broadway Rd, Tempe, Arizona
The business is praised for its high-quality coffee and fast service, with customers appreciating the friendly staff and clean environment. However, there are complaints about long wait times for orders and occasional issues at the drive-thru. Despite these minor setbacks, many reviewers enjoy the breakfast options and find the location convenient.
BoSa Donuts
414 W University Dr suite 103, Tempe, Arizona
The business is highly praised for its quality donuts and fast, friendly service, with a clean atmosphere. There are no complaints about high prices or limited parking. The establishment offers various services including dine-in, takeout, delivery, and in-store pickup, with great coffee highlighted among the offerings. It supports solo dining with a casual setting that is LGBTQ+ and family-friendly.