Dunkin' storefront

Summary

The establishment has a mixed reputation based on recent customer feedback. While some customers appreciate the friendly and accommodating staff, particularly Cheryl the baker, others have reported poor service experiences, including rude employees at the drive-thru and unresponsive management during long wait times for mobile orders. The business is recognized for its great coffee and fresh breakfast items like bagels, but there are concerns over inconsistent service quality.

Pros

  • friendly and accommodating staff
  • fresh breakfast items
  • great coffee
  • personalized service
  • family-friendly atmosphere

Cons

  • poor drive-thru service
  • unresponsive management during waits
  • inconsistent customer service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-5PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.8

3351 NJ-66, Neptune Township, New Jersey

The Dunkin' location has received mixed reviews with some customers appreciating the fast service and humor of staff, while others complain about rudeness, incorrect orders, and hygiene issues. Positive remarks highlight friendly service and a good sense of humor among employees. Negative feedback focuses on rude interactions, cleanliness concerns, and early closure incidents.

Dunkin' logo

Dunkin'

3.3

3701 NJ-33, Neptune Township, New Jersey

The establishment offers great coffee and dessert with a casual atmosphere that is family-friendly and has various service options. Reviews indicate friendly staff and cleanliness but highlight issues like unfriendly drive-thru interactions and lack of seating for dine-in. The business accommodates breakfast, lunch, dinner, and desserts, and provides free parking.

Dunkin' logo

Dunkin'

4.0

1015 NJ-35, Ocean Township, New Jersey

The business offers a fast and friendly service with a clean environment, appreciated by customers who find the staff accommodating and efficient. However, some reviews indicate occasional order mistakes and instances of product unavailability. The establishment supports various customer conveniences such as curbside pickup, delivery, and drive-through options.

Broad Street Dough Co. logo

Broad Street Dough Co.

4.7

2005 NJ-35, Oakhurst, New Jersey

The bakery offers a wide variety of gourmet donuts with excellent gluten-free and vegan options, ensuring that dietary restrictions are well accommodated. The staff is attentive to customer needs, particularly for those with celiac disease, providing safe food handling practices. Despite being busy, the service remains quick and efficient. The location is appreciated for its clean environment and friendly service.

Dunkin' logo

Dunkin'

3.6

775 Hope Rd, Eatontown, New Jersey

The reviews indicate a mixed experience at the Dunkin' location. While customers appreciate the great coffee and fast service, there are concerns about inconsistent food quality and staff shortages causing long wait times. The environment is generally clean, but some patrons have experienced errors in their orders.

Dunkin' logo

Dunkin'

4.0

2112 NJ-35, Oakhurst, New Jersey

The business offers a variety of services including curbside pickup, delivery, and dine-in options with good customer service noted across several reviews. While the environment is clean and service is fast, some customers express concerns about parking availability and high prices.

Dunkin' logo

Dunkin'

3.7

1400 Corlies Ave, Neptune City, New Jersey

The business offers fast and friendly service with consistently fresh coffee and food. However, there have been issues with order accuracy and changes in staff management affecting service quality. Some customers noted discrepancies between listed operating hours and actual availability.

Dunkin' logo

Dunkin'

3.6

116C 3rd Ave, Neptune City, New Jersey

Dunkin' offers a clean environment and excellent customer service during busy periods, particularly noted for courteous morning drive-through staff. However, some reviews highlight rude behavior from specific employees, impacting the overall experience negatively. While the store is well-maintained and efficient, occasional unprofessionalism is observed in certain staff members.